Dashboards in minutes

Connect Zendesk to Looqbox: Dashboards in Minutes

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Connect Zendesk to Looqbox

Connecting your Zendesk account to Looqbox takes just minutes with Kondado. Our platform provides a direct integration that replicates your customer service data on a configurable schedule, eliminating manual exports and complex preparation. Business teams can immediately start building visual reports that track support performance and customer satisfaction without writing any code.

12
available pipelines
235
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Zendesk now →

Try out all the features for free for 14 days

Kondado connects Zendesk to Looqbox through a “Via Kondado” connection that requires no intermediate databases or technical setup, allowing you to visualize 12 different data pipelines including Tickets, Satisfaction Surveys, and Ticket Metrics with automated updates configured to your preferred frequency.

With this connection, your support metrics, ticket volumes, and agent performance data flow seamlessly into Looqbox. Marketing and operations teams gain immediate access to actionable insights that help optimize customer experience strategies and improve response times across all channels.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Zendesk data available in Looqbox

Each item below is automatically replicated by Kondado from Zendesk into Looqbox — no schema setup, no manual mapping.

12
available pipelines
235
extractable fields
∞
Auto-refresh

Available integrations

Closed and Deleted Tickets
Includes deleted tickets with fields like id, actor_id, and deleted_at, allowing analysis of previous status and ticket description.
Ticket Comments
Contains comments related to tickets, with fields like ticket_id, author_id, and created_at, along with the comment body.
Ticket Metrics Events
Records SLA metric events, including id, metric, and sla_target, allowing performance monitoring of tickets.
Groups
Lists groups with fields like id, name, and updated_at, along with information about the group's status and description.
Ticket History
Records ticket audits with fields like id, ticket_id, and created_at, along with metadata about the source and channel.
Jira Links
Information about links between tickets and Jira tasks, allowing integration and tracking of related tasks.
Tags
Contains information about tags associated with tickets, facilitating categorization and search of tickets by tag.
Ticket Metrics
Presents ticket performance metrics, including response time and resolution time, essential for efficiency analysis.
Organizations
Lists organizations with fields like id, name, and created_at, allowing management and categorization of tickets by organization.
Satisfaction Surveys (Scores)
Collects satisfaction survey results, including id, ticket_id, and score, essential for measuring customer satisfaction.
Tickets
Contains information about tickets, including id, status, and timestamps such as created_at and deleted_at.
Users
Stores data about users, including id, name, and contact information such as email and status.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

What You Can Analyze

By combining Zendesk data in Looqbox, you can analyze patterns across Ticket Comments and Ticket Metrics to identify which issues consume the most resolution time. The Satisfaction Surveys pipeline reveals customer sentiment trends that directly impact retention strategies, while Organizations data helps you segment support quality by client type.

Operations teams benefit from monitoring Groups performance and tracking Ticket History to optimize agent workload distribution. These insights enable data-driven decisions about staffing levels, training needs, and process improvements that enhance overall customer service efficiency without requiring technical expertise.

Try out all the features for free for 14 days

How to create Zendesk dashboards in Looqbox

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect your Zendesk account

Add Zendesk as a data source in Kondado by entering your account credentials to establish authentication. Select the specific data pipelines you need, such as Tickets or Ticket Metrics, to begin the replication process.

2
Choose Looqbox as destination

Select Looqbox from the available destinations list to receive your Zendesk data without requiring any intermediate databases or complex configuration. This creates a direct flow of information into your visualization environment.

3
Configure reports and schedule

Build your custom reports in Looqbox using the replicated data and set your preferred update frequency to keep insights current. You can adjust the schedule anytime to run every 5 minutes, hourly, or daily based on your business needs.

Access Zendesk data in Looqbox and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Zendesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Zendesk > Airtable
Alteryx
Zendesk > Alteryx
Amazon Quicksight
Zendesk > Amazon Quicksight
BIMachine
Zendesk > BIMachine
Cortex
Zendesk > Cortex
Data Studio
Zendesk > Data Studio
Geckoboard
Zendesk > Geckoboard
Grafana
Zendesk > Grafana
IBM Cognos Analytics
Zendesk > IBM Cognos Analytics
Klipfolio
Zendesk > Klipfolio
Looker Studio
Zendesk > Looker Studio
Looker
Zendesk > Looker
Looqbox
Zendesk > Looqbox
Metabase
Zendesk > Metabase
Microstrategy
Zendesk > Microstrategy
Pentaho
Zendesk > Pentaho
Power BI
Zendesk > Power BI
Qlik Cloud Analytics
Zendesk > Qlik Cloud Analytics
Qlik Sense
Zendesk > Qlik Sense
Qlik
Zendesk > Qlik
QlikView
Zendesk > QlikView
Redash
Zendesk > Redash
Superset
Zendesk > Superset
Tableau
Zendesk > Tableau
BI TOTVS
Zendesk > BI TOTVS
Zoho Analytics
Zendesk > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Zendesk data in Looqbox automatically

How do I connect Zendesk to Looqbox using Kondado? ▼
Start by adding Zendesk as a data source in your Kondado account and authenticate with your credentials. Then select Looqbox as your destination and choose which data pipelines you want to replicate, such as Tickets or Satisfaction Surveys.
What customer service KPIs can I track in Looqbox with Zendesk data? ▼
You can monitor first response times, resolution rates, and agent productivity using the Ticket Metrics and Ticket Metrics Events pipelines. The Satisfaction Surveys pipeline allows you to track CSAT scores and customer feedback trends over time.
How often does my Zendesk data update in Looqbox? ▼
You control the refresh schedule and can set updates to run every 5 minutes, 15 minutes, hourly, or daily based on your reporting needs. This keeps your dashboards current without manual intervention while optimizing for your specific business requirements.
Can I share Zendesk dashboards with my team in Looqbox? ▼
Once your data flows into Looqbox, you can create and distribute reports to stakeholders across your organization. Team members can access visualizations of support trends and performance metrics without needing direct access to your Zendesk account.
Are there pre-built report templates for Zendesk in Looqbox? ▼
While there are no pre-built templates available, you can easily create custom dashboards using the 12 available pipelines including Ticket Comments, Organizations, and Users. This flexibility allows you to design visualizations that match your specific customer service workflows and reporting requirements.
Can I send Zendesk data to other visualization tools besides Looqbox? ▼
Absolutely, Kondado supports multiple destinations so you can choose the best fit for your team. You can replicate your Zendesk data to Power BI, Looker Studio, or Google Sheets depending on your reporting preferences.
What types of ticket information can I analyze in Looqbox? ▼
The available pipelines include detailed data such as Closed and Deleted Tickets for historical analysis, Jira Links for development tracking, and Tags for categorization insights. This allows you to build comprehensive views of your support workflow from initial contact through resolution.

Try out all the features for free for 14 days