Connect 55pbx to Looqbox: Dashboards in Minutes
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Visualize 55pbx Data in Looqbox
Connect your 55pbx contact center to Looqbox with Kondado’s direct integration and start visualizing your call operations within minutes. You can replicate data from your 0800 and 4003 number operations on a configurable schedule, keeping your dashboards current without manual work or technical setup.
Kondado connects 55pbx to Looqbox using a direct integration that replicates Calls and Agent Status data on a configurable schedule, enabling business teams to build automated reports tracking call costs, agent availability, and queue performance without coding or intermediate databases.
Operations managers and customer service leaders use these visualizations to monitor team productivity, optimize staffing levels, and reduce call abandonment rates. With automated updates configured to your business needs, you always have current insights to make quick decisions about resource allocation and customer experience improvements.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With 55pbx data flowing into Looqbox, you can combine your Calls pipeline with the Agent Status pipeline to create comprehensive views of your contact center performance. Track metrics like average call duration, disconnection patterns, and pause reasons to identify peak hours and staffing gaps. These visualizations help you balance agent workload, reduce customer wait times, and control telecom costs by spotting inefficiencies in your 0800 and 4003 operations.
Marketing teams can correlate call volumes with campaign periods using the same datasets, while operations managers monitor queue health and agent availability without switching between systems. By visualizing both call records and agent status together in Looqbox, you gain actionable insights that drive better customer service decisions and improve overall contact center efficiency.
Try out all the features for free for 14 days
55pbx data available in Looqbox
Available integrations
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
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