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Kondado lets you replicate data from 55pbx to Geckoboard without technical setup or intermediate databases. Simply connect your 55pbx account as a data source, select Geckoboard as your destination, and start building visual dashboards in minutes. Your contact center metrics update automatically on a configurable schedule, keeping your operations team aligned with current performance indicators and call volume trends.
Kondado provides a direct integration between 55pbx and Geckoboard, replicating call logs and agent status data on a configurable schedule so you can monitor contact center operations without writing code or managing complex infrastructure.
With automated data replication, you can transform raw call records into actionable insights that help managers make faster decisions about staffing levels and customer service quality. Whether you need to track call volumes, monitor agent availability across queues, or analyze disconnection patterns to improve first-call resolution, Kondado delivers the precise data you need directly to your Geckoboard displays for immediate visibility.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With Kondado, you can unlock powerful contact center insights by visualizing 55pbx data in Geckoboard. The Calls pipeline brings call duration, costs, and disconnection types into your dashboards, helping you identify peak hours and optimize resource allocation. Meanwhile, the Agent Status pipeline tracks pause reasons and action duration, giving supervisors clear visibility into team productivity and availability patterns throughout the day.
By combining these pipelines in Geckoboard, you create comprehensive command center views that show operational health at a glance: monitor which agents are available to take calls, track average handle times by queue, and spot trends in customer disconnections during high-traffic periods. This visibility helps operations teams adjust staffing levels dynamically and improve customer experience metrics without digging through spreadsheets or manually compiling complex reports.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Authenticate your 55pbx account in Kondado to establish the data source connection and grant access to your call center records.
Choose Geckoboard as your target platform and pick which pipelines you want to replicate, such as Calls and Agent Status data.
Set your preferred update frequency from 5 minutes to daily, then start building visual reports in Geckoboard using your replicated 55pbx data.
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Try out all the features for free for 14 days