Connect 55pbx to Qlik Sense: Dashboards in Minutes
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Visualize 55pbx Data in Qlik Sense
Kondado connects your 55pbx account to Qlik Sense in minutes, requiring no technical expertise or complex configuration. The platform replicates data from your PABX and contact center directly into Qlik Sense, enabling business users, marketing teams, and operations teams to create powerful visualizations that track customer service performance and call center metrics.
Kondado provides a direct integration between 55pbx and Qlik Sense, automatically replicating Calls and Agent Status data on a configurable schedule so your team makes decisions based on consistently updated information.
You set the data refresh frequency: every 5 minutes, 15 minutes, hourly, or daily, depending on your business needs. This allows sales leaders and traffic managers to monitor metrics like call duration, costs, and agent availability directly within Qlik Sense dashboards, eliminating manual spreadsheets and complex exports.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
By combining the Calls and Agent Status pipelines from 55pbx in Qlik Sense, you create comprehensive analyses of your contact center operations. The Calls pipeline delivers information about call IDs, costs, and total duration, while the Agent Status pipeline reveals pause times, disconnection reasons, and queue availability.
With this unified data, traffic managers identify bottlenecks in customer service, calculate cost per interaction, and monitor team productivity. Sales leaders use these insights to optimize call routing and improve customer experience, transforming raw data into immediate strategic decisions through interactive Qlik Sense visualizations.
Try out all the features for free for 14 days
55pbx data available in Qlik Sense
Available integrations
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
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