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Visualizing your 55pbx call center data in Airtable is simple with Kondado’s direct connection. You can replicate data from your 55pbx account directly into Airtable without writing code or managing complex infrastructure. Set up takes just minutes: choose your data source, select which pipelines to replicate, and configure how often your Airtable base should refresh with new call records and agent information.
Kondado replicates your 55pbx call records and agent status data directly into Airtable on a configurable schedule, enabling you to build custom dashboards that track call volumes, agent productivity, and customer service metrics without technical expertise.
Once configured, your Airtable base stays updated automatically with fresh data from 55pbx, allowing your team to monitor call center performance, analyze conversation trends, and make informed decisions about staffing and customer service strategies. Whether you need hourly updates for active monitoring or daily summaries for reporting, Kondado keeps your visualization tools current with minimal effort.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With Kondado, you bring 55pbx call center metrics directly into your Airtable workspace for immediate analysis. The Calls pipeline delivers detailed information about every customer interaction, including call duration, costs, and disconnection types, while the Agent Status pipeline tracks pause reasons, queue assignments, and productivity metrics.
Combine these datasets to create powerful operational views that reveal peak calling hours, identify your most efficient agents, and spot patterns in customer disconnections. Your operations team can build Airtable views that filter calls by local area codes or 0800 numbers, track agent availability across shifts, and generate automated reports that help optimize staffing levels and improve customer satisfaction scores without waiting for IT support.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and select 55pbx from the available options, then authenticate with your account credentials to establish the connection.
Choose Airtable from the destination list and specify which base should store your replicated call records and agent status information.
Configure how often Kondado should refresh your data, then create custom views and reports in Airtable to visualize call volumes, agent productivity, and customer service trends.
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Try out all the features for free for 14 days