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Connect 55pbx to Amazon Quicksight: Dashboards in Minutes

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Connect 55pbx to Amazon Quicksight

Kondado makes it simple to visualize your 55pbx call center data in Amazon Quicksight without writing any code. You connect your 55pbx account as a data source, select Amazon Quicksight as your destination, and choose which pipelines you want to replicate. Your call records, agent status updates, and contact center metrics flow directly into Amazon Quicksight on a configurable schedule that you control, updating every 5 minutes, hourly, or daily depending on your business needs.

2
available pipelines
70
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect 55pbx now →

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Kondado provides a direct integration between 55pbx and Amazon Quicksight that replicates your call center data on a configurable schedule, enabling you to build custom reports and dashboards without technical setup or intermediate databases.

With automated data refresh, your reports always show current information about call volumes, agent productivity, and customer interactions. Business teams can create visualizations that reveal operational patterns, optimize staffing decisions, and improve customer service quality using familiar Amazon Quicksight tools.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

55pbx data available in Amazon Quicksight

Each item below is automatically replicated by Kondado from 55pbx into Amazon Quicksight — no schema setup, no manual mapping.

2
available pipelines
70
extractable fields
∞
Auto-refresh

Available integrations

Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

With your 55pbx data flowing into Amazon Quicksight, you can analyze the Calls and Agent Status pipelines to uncover actionable insights about your contact center operations. Track call duration trends, monitor disconnection types, and analyze pause reasons to identify training needs or workflow bottlenecks. Operations managers can visualize queue performance and agent availability patterns to optimize shift scheduling and reduce wait times.

Combine call cost data with agent productivity metrics to calculate the true cost per interaction and identify your most efficient team members. These visualizations help marketing and support leaders make data-driven decisions about resource allocation, campaign timing, and service level improvements without relying on technical teams to pull reports.

Try out all the features for free for 14 days

How to create 55pbx dashboards in Amazon Quicksight

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect 55pbx as Data Source

Log into Kondado and add 55pbx as a new data source by entering your account credentials and authorizing the connection. Select which pipelines you want to replicate, such as Calls and Agent Status, to bring your contact center data into the platform.

2
Select Amazon Quicksight Destination

Choose Amazon Quicksight from the available destinations to send your 55pbx data directly to your analytics environment. You can also route data to Power BI, Google Sheets, or BigQuery if your team uses multiple tools.

3
Build Dashboards and Configure Refresh

Create custom reports and visualizations in Amazon Quicksight using your replicated 55pbx data, then set your preferred update frequency from every 5 minutes to daily. Your dashboards stay current automatically, giving business teams continuous access to call metrics and agent performance insights.

Access 55pbx data in Amazon Quicksight and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize 55pbx data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
55pbx > Airtable
Alteryx
55pbx > Alteryx
Amazon Quicksight
55pbx > Amazon Quicksight
BIMachine
55pbx > BIMachine
Cortex
55pbx > Cortex
Data Studio
55pbx > Data Studio
Geckoboard
55pbx > Geckoboard
Grafana
55pbx > Grafana
IBM Cognos Analytics
55pbx > IBM Cognos Analytics
Klipfolio
55pbx > Klipfolio
Looker Studio
55pbx > Looker Studio
Looker
55pbx > Looker
Looqbox
55pbx > Looqbox
Metabase
55pbx > Metabase
Microstrategy
55pbx > Microstrategy
Pentaho
55pbx > Pentaho
Power BI
55pbx > Power BI
Qlik Cloud Analytics
55pbx > Qlik Cloud Analytics
Qlik Sense
55pbx > Qlik Sense
Qlik
55pbx > Qlik
QlikView
55pbx > QlikView
Redash
55pbx > Redash
Superset
55pbx > Superset
Tableau
55pbx > Tableau
BI TOTVS
55pbx > BI TOTVS
Zoho Analytics
55pbx > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing 55pbx data in Amazon Quicksight automatically

How do I set up the 55pbx connection to Amazon Quicksight? ▼
Start by adding 55pbx as a data source in your Kondado account using your account credentials and authorizing the connection. Then select Amazon Quicksight as the destination and choose which pipelines you want to replicate, such as Calls and Agent Status. The setup requires no coding or technical configuration, and your data begins flowing within minutes.
What kind of dashboards can I build with 55pbx data in Amazon Quicksight? ▼
You can create custom dashboards showing call volume trends, agent productivity heatmaps, and cost analysis by call type or duration. Visualize pause reason distributions to identify workflow inefficiencies, or build queue performance monitors that help supervisors make timely staffing adjustments. These custom reports give operations and marketing teams clear visibility into contact center performance.
How often does the 55pbx data update in Amazon Quicksight? ▼
You configure the update frequency based on your business needs, choosing intervals from every 5 minutes to daily updates. This automated refresh keeps your reports current without manual exports, ensuring decision-makers always view the latest call metrics and agent status information. The configurable schedule adapts to both high-volume contact centers and smaller operations with lighter data needs.
Which KPIs should I track from 55pbx in Amazon Quicksight? ▼
Focus on metrics like average call duration, cost per call, agent utilization rates, and disconnection type distributions to understand service quality. Track pause reason frequency to identify training opportunities, and monitor queue wait times alongside agent availability patterns. These KPIs help managers optimize staffing levels and improve customer satisfaction scores.
Are there pre-built templates available for 55pbx data in Amazon Quicksight? ▼
Kondado provides the data foundation for you to build custom dashboards tailored to your specific contact center workflows and business questions. While pre-built report templates are not available for this source, the standardized data structure from the Calls and Agent Status pipelines makes it easy to create visualizations that match your operational needs. You can also send data to Power BI or Google Sheets if you prefer working in other tools.
Can I share 55pbx dashboards with my team in Amazon Quicksight? ▼
Yes, once you build your dashboards in Amazon Quicksight, you can share them with colleagues, managers, and stakeholders across your organization. Team members can view reports without needing access to your Kondado account or the underlying 55pbx system. This makes it simple to distribute insights about call center performance to marketing, operations, and executive teams.
Do I need technical skills to connect 55pbx to Amazon Quicksight? ▼
No technical expertise is required to establish the connection or manage the data replication process. The Kondado interface guides you through selecting your pipelines and configuring the refresh schedule using simple point-and-click actions. Business users can maintain and modify their data flows independently without writing code or managing database connections.

Try out all the features for free for 14 days