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Kondado helps business teams turn 55pbx call center data into actionable visualizations within Klipfolio. By creating a direct connection between your 55pbx account and Klipfolio, you can replicate call metrics and agent performance data on a configurable schedule. This eliminates manual data exports and ensures your dashboards always reflect current operations, helping managers make faster decisions about staffing and customer service quality.
Kondado connects 55pbx to Klipfolio via a direct integration that requires no intermediate databases or technical setup, allowing non-technical users to automate data updates every 5 minutes, 15 minutes, hourly, or daily.
With Kondado, you select which pipelines to activate from your 55pbx data source, and the platform handles the replication process automatically. Your team can then build custom reports in Klipfolio that track call volumes, agent productivity, and customer interaction trends without writing any code. The streamlined setup means operations and marketing teams can start analyzing 55pbx data within minutes rather than waiting for IT resources.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combining 55pbx with Klipfolio unlocks powerful insights for contact center management and customer experience optimization. By visualizing the Calls pipeline, managers can monitor call costs, durations, and disconnection patterns to identify training needs or operational bottlenecks. The Agent Status pipeline reveals pause reasons and queue performance, enabling supervisors to balance workloads and reduce customer wait times effectively.
When these data streams combine in Klipfolio, you create comprehensive reports that correlate agent availability with call volume trends throughout business hours. This visibility helps operations teams optimize scheduling decisions, improve first-call resolution rates, and reduce operational costs while maintaining service quality standards across your 0800 and 4003 support lines.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Calls | Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available. |
| Agent Status | Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and add 55pbx as a new data source by entering your API credentials and authentication details.
Choose Klipfolio from the available destinations and configure which pipelines you want to activate for your reports.
Set your preferred update frequency from 5 minutes to daily, then start building custom visualizations in Klipfolio using your automated 55pbx data.
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Try out all the features for free for 14 days