Connect 55pbx to Redash: Dashboards in Minutes

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55pbx
Redash

Visualize 55pbx Data in Redash

Visualizing your 55pbx call center data in Redash is straightforward with Kondado. Simply connect your 55pbx account as a data source, select Redash as your destination, and start building dashboards in minutes. Your call records, agent status updates, and queue metrics flow directly into Redash without any coding or complex configuration required.

Kondado provides a direct integration between 55pbx and Redash, replicating your contact center data on a configurable schedule so your reports always reflect current operations. Business teams can monitor call volumes, track agent productivity, and analyze customer interaction patterns using Redash visualization tools. Whether you need hourly performance summaries or daily operational reports, your 55pbx data stays synchronized and ready for analysis.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

With Kondado, you can replicate the Calls and Agent Status pipelines from 55pbx directly into Redash for comprehensive contact center analytics. Track which agents spend the most time on calls, analyze disconnection patterns to improve customer experience, and monitor pause reasons to optimize workforce scheduling. Redash visualizations make it easy to spot trends in call costs and queue performance, helping operations teams make data-driven decisions about staffing and resource allocation without waiting for IT support.

Try out all the features for free for 14 days

55pbx data available in Redash

2
available pipelines
70
extractable fields

Available integrations

Integration Description
Calls Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
See all available data →

Try out all the features for free for 14 days

How to create 55pbx dashboards in Redash

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect 55pbx as data source

Log into Kondado and add 55pbx as a new data source by entering your API credentials. Select which pipelines you want to replicate, such as Calls and Agent Status, to bring your contact center data into Kondado.

2
Select Redash as destination

Choose Redash from the available destinations and configure your connection settings. Your 55pbx data will flow directly into Redash without requiring any intermediate storage or manual file transfers.

3
Build dashboards and configure refresh

Create visualizations in Redash using your replicated 55pbx data and set your preferred update frequency. Configure automated refreshes to keep your call center reports current without manual intervention.

Access 55pbx data in Redash and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize 55pbx data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
55pbx > Airtable
Alteryx
55pbx > Alteryx
Amazon Quicksight
55pbx > Amazon Quicksight
BIMachine
55pbx > BIMachine
Cortex
55pbx > Cortex
Data Studio
55pbx > Data Studio
Geckoboard
55pbx > Geckoboard
Grafana
55pbx > Grafana
IBM Cognos Analytics
55pbx > IBM Cognos Analytics
Klipfolio
55pbx > Klipfolio
Looker Studio
55pbx > Looker Studio
Looker
55pbx > Looker
Looqbox
55pbx > Looqbox
Metabase
55pbx > Metabase
Microstrategy
55pbx > Microstrategy
Pentaho
55pbx > Pentaho
Power BI
55pbx > Power BI
Qlik Cloud Analytics
55pbx > Qlik Cloud Analytics
Qlik Sense
55pbx > Qlik Sense
Qlik
55pbx > Qlik
QlikView
55pbx > QlikView
Redash
55pbx > Redash
Superset
55pbx > Superset
Tableau
55pbx > Tableau
BI TOTVS
55pbx > BI TOTVS
Zoho Analytics
55pbx > Zoho Analytics
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Frequently Asked Questions (FAQ)

Answers about visualizing 55pbx data in Redash automatically

How do I connect my 55pbx account to Redash using Kondado? ▼
Start by adding 55pbx as a data source in your Kondado account using your API credentials. Then select Redash as your destination and choose which pipelines you want to replicate, such as Calls and Agent Status. The connection works through our direct integration, so your data flows straight into Redash without requiring any intermediate databases or manual exports.
What kind of contact center dashboards can I build with 55pbx data in Redash? ▼
You can create operational dashboards showing call volume trends, agent availability heatmaps, and cost analysis by call type. Use the Agent Status pipeline to visualize pause patterns and queue allocation, or build performance reports comparing individual agent metrics like call duration and disconnection rates. These custom reports help you identify peak hours and optimize staffing decisions.
How often does my 55pbx data update in Redash? ▼
Kondado updates your 55pbx data on a configurable schedule that you control, with options ranging from every 5 minutes to daily refreshes. Choose near-real-time updates for active monitoring during peak periods, or select hourly or daily syncs for regular operational reports. You can adjust the frequency anytime based on your business needs without affecting your existing Redash dashboards.
Which call center KPIs should I track using the 55pbx pipelines in Redash? ▼
Focus on metrics like average call duration, total call costs, and agent utilization rates using the Calls pipeline. From the Agent Status data, track pause reasons, action durations, and queue assignments to understand workforce efficiency. These insights help you reduce customer wait times and manage operational costs effectively.
Can I share my 55pbx Redash dashboards with my team? ▼
Yes, once you build your dashboards in Redash, you can share them with team members through Redash's built-in sharing features. Your colleagues will see the same updated 55pbx data based on your configured refresh schedule, ensuring everyone works with current information. You can also export specific visualizations or schedule automated email reports directly from Redash.
Do I need technical skills to visualize 55pbx data in Redash? ▼
No coding is required to set up the connection or build dashboards. Kondado handles the data replication automatically, and Redash offers a visual query builder for creating charts and graphs. Business users can drag and drop fields from the Calls and Agent Status pipelines to create meaningful reports without writing SQL or managing complex configurations.
Can I send my 55pbx data to other tools besides Redash? ▼
Absolutely, Kondado supports multiple destinations for your 55pbx data. You can send your contact center information to Power BI, Looker Studio, Google Sheets, or BigQuery depending on your reporting needs. This flexibility lets different teams use their preferred visualization tools while working from the same 55pbx data source.

Try out all the features for free for 14 days