Connect Movidesk to Redash: Dashboards in Minutes
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How to Visualize Movidesk Data in Redash
You can visualize Movidesk data in Redash by connecting your support platform to Kondado and choosing Redash as your destination. Kondado provides a direct integration that replicates your service desk information on a configurable schedule, so your dashboards stay current without manual updates. Business users can select from nine available pipelines, including Tickets, Ticket Actions, and People, to create custom views that match their operational needs.
Kondado connects Movidesk to Redash through a direct integration that replicates nine pipelines and 164 fields on a configurable schedule, enabling business teams to monitor ticket workflows, client satisfaction, and team productivity without writing code.
Once connected, marketing and operations teams can explore trends in support volume, response times, and customer feedback directly inside Redash. The setup requires no technical expertise, letting you focus on decisions rather than data preparation.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combining Movidesk with Redash through Kondado unlocks practical insights for support and operations leaders. By merging the Tickets pipeline with Ticket Owners and Satisfaction Survey Responses, you can build dashboards that reveal resolution bottlenecks, agent workload distribution, and customer happiness trends in a single view. This combination helps managers identify which ticket categories consume the most time and how client feedback correlates with specific service actions.
You can also layer Ticket Clients data with Ticket Actions to analyze request patterns by customer segment, making it easier to prioritize high-value accounts and adjust staffing levels. These connected views turn raw service desk records into clear visual stories that guide daily priorities and long-term strategy.
Try out all the features for free for 14 days
Movidesk data available in Redash
Available integrations
| Integration | Description |
|---|---|
| Ticket Actions | Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows. |
| Custom Ticket Fields | Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs. |
| Ticket Clients | Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis. |
| Ticket Owners | Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments. |
| Satisfaction Survey Questions | Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question. |
| People | Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management. |
| Satisfaction Survey Responses | Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis. |
| Tickets | Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests. |
| Parent/Child Tickets | Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies. |
Try out all the features for free for 14 days
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