Dashboards in minutes

Connect Movidesk to Power BI: Dashboards in Minutes

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Connect Movidesk to Power BI

Want to turn your support data into powerful visual insights? With Kondado, you connect Movidesk to Power BI in minutes without technical knowledge or complex configurations. The platform automatically replicates information from your tickets, clients, and satisfaction surveys directly into Power BI, allowing business leaders, marketing teams, and operations teams to view essential metrics on interactive dashboards. Simply configure your desired update frequency, which can be every 5 minutes, 15 minutes, hourly, or daily, and your reports will always stay updated with the latest information from your help desk.

9
available pipelines
164
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Movidesk now →

Try out all the features for free for 14 days

Kondado provides a direct Via Kondado connection that eliminates the need for intermediate databases or complex APIs, delivering 164 data fields from Movidesk directly into Power BI with automated, configurable updates.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Movidesk data available in Power BI

Each item below is automatically replicated by Kondado from Movidesk into Power BI — no schema setup, no manual mapping.

9
available pipelines
164
extractable fields
∞
Auto-refresh

Available integrations

Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

When combining Movidesk data in Power BI, you can analyze your service desk performance intuitively. The Tickets and Ticket Actions pipelines let you track resolution times, ticket volume by period, and team efficiency, while the Satisfaction Survey Responses pipeline reveals customer perceptions about the support received. With this consolidated information, managers can identify bottlenecks in service, optimize ticket owner allocation, and make data-driven decisions to improve customer experience.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Power BI

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Movidesk to Kondado

Log into your Kondado account, add Movidesk as a data source, and authenticate your API credentials to begin replicating your help desk information.

2
Select Power BI as destination

Choose Power BI as your visualization tool and define which Movidesk pipelines to make available for analysis, such as Tickets and Satisfaction Surveys.

3
Build dashboards and configure refresh

Construct your reports in Power BI using the replicated fields and schedule your desired update frequency in Kondado to keep data automatically updated.

Access Movidesk data in Power BI and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Movidesk > Airtable
Alteryx
Movidesk > Alteryx
Amazon Quicksight
Movidesk > Amazon Quicksight
BIMachine
Movidesk > BIMachine
Cortex
Movidesk > Cortex
Data Studio
Movidesk > Data Studio
Geckoboard
Movidesk > Geckoboard
Grafana
Movidesk > Grafana
IBM Cognos Analytics
Movidesk > IBM Cognos Analytics
Klipfolio
Movidesk > Klipfolio
Looker Studio
Movidesk > Looker Studio
Looker
Movidesk > Looker
Looqbox
Movidesk > Looqbox
Metabase
Movidesk > Metabase
Microstrategy
Movidesk > Microstrategy
Pentaho
Movidesk > Pentaho
Power BI
Movidesk > Power BI
Qlik Cloud Analytics
Movidesk > Qlik Cloud Analytics
Qlik Sense
Movidesk > Qlik Sense
Qlik
Movidesk > Qlik
QlikView
Movidesk > QlikView
Redash
Movidesk > Redash
Superset
Movidesk > Superset
Tableau
Movidesk > Tableau
BI TOTVS
Movidesk > BI TOTVS
Zoho Analytics
Movidesk > Zoho Analytics

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Why Kondado?

Focus on extracting value from your data and leave the rest to us

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Power BI automatically

How do I set up the Movidesk connection to Power BI on Kondado? ▼
Access the Kondado platform and select Movidesk as your data source. Enter your Movidesk API credentials and choose which pipelines to replicate, such as Tickets and Ticket Clients. Then set Power BI as your destination and adjust the update frequency to match your needs.
What dashboards can I build with Movidesk data in Power BI? ▼
You can build custom dashboards to track average response time, ticket resolution rate, customer satisfaction, and workload per analyst. By combining Ticket Owners and Satisfaction Survey Responses data, you can visualize the correlation between individual performance and customer ratings.
How frequently is Movidesk data updated in Power BI? ▼
The schedule is configurable based on your requirements, ranging from every 5 minutes to daily updates. This flexibility allows operations teams to keep reports automatically updated without manual intervention, ensuring decisions are made based on recent data.
Which support KPIs can I monitor in Power BI? ▼
You can track indicators such as average first response time, on-time ticket resolution rate, ticket volume by category, average customer satisfaction, and productivity per ticket owner. The Parent/Child Tickets pipeline also lets you analyze complexity and relationships between tickets.
Are there pre-built report templates for Movidesk in Power BI? ▼
We do not offer pre-built templates, but you can easily create custom dashboards using the 164 fields available across nine pipelines. The data structure is organized to facilitate building visuals about service desk performance and customer experience in Power BI.
How do I share Movidesk dashboards with my team? ▼
After publishing your reports to Power BI, use Microsoft's native sharing features to distribute dashboards with sales leaders and business users. Data will continue to be automatically updated by Kondado, keeping all stakeholders aligned with the latest metrics.
Can I send Movidesk data to tools other than Power BI? ▼
Yes, besides Power BI, you can replicate Movidesk data to Google Sheets, BigQuery, Looker Studio, PostgreSQL, MySQL, Excel, Redshift, SQL Server, or Amazon S3.

Try out all the features for free for 14 days