Dashboards in minutes

Connect Movidesk to Microstrategy: Dashboards in Minutes

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Connect Movidesk to Microstrategy

Movidesk

Microstrategy

Kondado helps you replicate Movidesk data directly into Microstrategy without any technical setup or intermediate databases. You simply choose Movidesk as your data source, pick Microstrategy as your destination, and select the pipelines you need for your reports. Your support data refreshes on a configurable schedule, keeping your dashboards current so your operations team can monitor help desk performance and make faster decisions.

available pipelines

164

extractable fields

✓No code, no spreadsheets
✓Auto-refreshed data
✓14-day free trial

Connect Movidesk now →

Try out all the features for free for 14 days

Whether you manage internal IT support or external customer service, having visual data in Microstrategy makes it easy to spot bottlenecks and measure response quality. Kondado handles the connection behind the scenes, so you spend less time preparing information and more time improving the customer experience.

With Kondado, business teams can access nine Movidesk pipelines containing 164 fields directly in Microstrategy, enabling custom reports that track ticket resolution, client satisfaction, and team performance without writing a single line of code.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Movidesk data available in Microstrategy

Each item below is automatically replicated by Kondado from Movidesk into Microstrategy — no schema setup, no manual mapping.

available pipelines

164

extractable fields

∞

Auto-refresh

Available integrations

Ticket Actions

Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.

Custom Ticket Fields

Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.

Ticket Clients

Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.

Ticket Owners

Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.

Satisfaction Survey Questions

Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.

People

Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.

Satisfaction Survey Responses

Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.

Tickets

Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.

Parent/Child Tickets

Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

In Microstrategy, you can combine the Tickets pipeline with Ticket Actions to visualize full resolution workflows and quickly identify where support requests slow down or stall across your service desk. The Satisfaction Survey Responses and Satisfaction Survey Questions pipelines let you measure client feedback trends and satisfaction scores alongside team workload data from the Ticket Owners pipeline. By bringing these Movidesk pipelines together, managers gain clear insights into service efficiency, individual agent accountability, and overall customer happiness, all within interactive dashboards that update on a configurable schedule to reflect the latest operations activity.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Microstrategy

Visualize your data automatically — no spreadsheet exports or custom scripts.

Set up Movidesk data source

Log into Kondado and choose Movidesk from the data source library, then enter your account credentials to authorize the connection. This creates a direct integration that lets you browse all available pipelines immediately.

Select Microstrategy as destination

Pick Microstrategy as your destination and define how you want your support data structured for reporting. Kondado handles the data transfer so your information is ready for visualization without manual exports.

Build dashboards and schedule refresh

Open Microstrategy to create custom dashboards using your replicated Movidesk fields, then set a configurable schedule such as every fifteen minutes or daily to keep insights current. Your reports will update automatically, giving your team reliable visuals for daily decisions.

Access Movidesk data in Microstrategy and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes

PostgreSQL

Pushwoosh

RDStation CRM

RDStation

Recruiterbox

Salesforce Marketing Cloud (Exact Target)

Salesforce

SenseData

Shopify

SQLServer

Stilingue

Superlogica

Sympla

Taboola

Tangerino

TikTok Ads

TikTok Organic

Tiny ERP

Toggl

Tray

Trello

Twilio

VNDA

VTEX

Wake Commerce

Webhook

Wootric

WordPress

X Ads

YouTube

Zeeng

Zendesk Chat (Zopim)

Zendesk

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Microstrategy automatically

How do I start sending Movidesk data to Microstrategy with Kondado? ▼

Create a connection using Movidesk as your data source inside Kondado, then choose Microstrategy as your destination. You can pick pipelines such as Tickets and Ticket Actions without any coding or manual exports. Once configured, your data begins replicating on the schedule you set.

What business dashboards can I create with Movidesk and Microstrategy? ▼

You can build custom dashboards that track ticket resolution times, agent workload from the Ticket Owners pipeline, and customer satisfaction trends using Satisfaction Survey Responses. Operations teams often visualize escalation patterns by combining the Tickets pipeline with Parent/Child Tickets to see how issues relate. These insights help managers allocate resources and improve service quality.

How frequently does Movidesk data update inside Microstrategy? ▼

You decide how often the data refreshes, with options ranging from every five minutes to daily intervals. This keeps your dashboards aligned with actual support operations without requiring manual exports. Adjust the timing anytime to match peak ticket hours or reporting needs.

Which KPIs are most useful to track when analyzing Movidesk in Microstrategy? ▼

Common metrics include average resolution time, ticket volume by client from the Ticket Clients pipeline, and satisfaction scores calculated from Satisfaction Survey Questions and Responses. Tracking these KPIs helps you identify high-priority accounts and measure team effectiveness. You can also monitor open ticket aging using the systemstatus field available in the Tickets pipeline.

Can I share Movidesk dashboards built in Microstrategy with my team? ▼

Yes, once your dashboards are ready in Microstrategy, you can distribute them to stakeholders across your organization. Since Kondado keeps the underlying data current on your chosen schedule, everyone views the same up-to-date numbers. This makes it simple for operations and marketing teams to align on customer service performance.

Is it possible to send Movidesk data to other tools besides Microstrategy? ▼

Absolutely, Kondado supports multiple destinations so you can send your support data to Power BI, Google Sheets, or BigQuery alongside Microstrategy. This flexibility lets different departments use the visualization tool they prefer. You manage all pipelines from one central place regardless of destination.

How can I analyze ticket relationships in Microstrategy using Movidesk data? ▼

The Parent/Child Tickets pipeline defines hierarchies between related requests, allowing you to visualize escalations and linked issues in Microstrategy. By connecting this pipeline with the main Tickets data, you can see how subtasks roll up to larger incidents. This helps support managers understand complexity and plan staffing accordingly.

Try out all the features for free for 14 days

Get started for free

Get started for free

Get started for free

Connect Movidesk to Microstrategy: Dashboards in Minutes

Get started for free

Movidesk data available in Microstrategy

Available integrations

How to create Movidesk dashboards in Microstrategy

Set up Movidesk data source

Select Microstrategy as destination

Build dashboards and schedule refresh

Access Movidesk data in Microstrategy and combine it with dozens of other data sources

55pbx

ActiveCampaign

Google Ads

Amazon S3

api4com

Apple App Store

ASAAS

AWS CloudWatch Metrics

Azure Table Storage

BigQuery

Bing

Bitrix24 CRM

Bling!

Blip (take)

ClickUp

Clockify

ContaAzul

Criteo

E-goi

EADBOX

Exact Sales

Facebook Ads

Facebook

Fatura Simples

Freshdesk

FTP

Google Analytics GA4

Google Cloud Storage

Google Play Store

Google Search Console

Google Sheets

Granatum

Hi Platform

Hotmart

Hubspot

Huggy

InfluxDB v1

Infusionsoft (Keap)

Instagram Ads

Instagram

Jira

Linkedin

Loja Integrada

MailChimp

Mandrill

Mautic

Meetime

Mercado Libre

Meta Ads

Microsoft Ads

Microsoft Advertising

Mixpanel

monday.com

MongoDB

Movidesk

MySQL (& MariaDB)

NectarCRM

Notion

Nuvemshop (Tiendanube)

Olist Tiny

Omie

Oracle

Pagar.me

Pinterest Ads

Pipedrive

Pipefy

PipeRun

Ploomes