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Want to visualize Movidesk data in Qlik? Kondado connects your help desk platform directly to Qlik in minutes, with no technical expertise or complex setup required. Business users and operations teams can track ticket metrics, customer satisfaction scores, and team productivity through interactive dashboards that update on a configurable schedule.
Kondado automatically replicates your Movidesk data to Qlik on a configurable schedule, keeping your reports updated with ticket actions, satisfaction responses, and client information for data-driven decisions.
You control how often data refreshes: every 5 minutes, 15 minutes, hourly, or daily. This ensures your operations team always works with current information about ticket protocols, system status, and resolution times, making daily customer service management more efficient and improving end-user experience.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With nine available pipelines including Ticket Actions, Tickets, and Satisfaction Survey Responses, you can build comprehensive support analytics. Combining Ticket Owners data with Ticket Clients information helps identify which team members handle specific client segments best, while analyzing Parent/Child Tickets relationships reveals complex issue patterns. These insights enable support managers to optimize workflows and improve response times for better customer service outcomes.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Ticket Actions | Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows. |
| Custom Ticket Fields | Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs. |
| Ticket Clients | Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis. |
| Ticket Owners | Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments. |
| Satisfaction Survey Questions | Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question. |
| People | Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management. |
| Satisfaction Survey Responses | Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis. |
| Tickets | Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests. |
| Parent/Child Tickets | Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into your Kondado account, select Movidesk as the source, and enter your API credentials to begin replicating the available data.
Choose Qlik as your visualization tool and configure which pipelines for tickets, surveys, and clients you want to make available for analysis.
In Qlik, create your visualizations combining the replicated fields and set the automatic refresh frequency in Kondado to keep data current.
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Try out all the features for free for 14 days