Connect Movidesk to Qlik: Dashboards in Minutes

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Movidesk
Qlik

Visualize Movidesk Data in Qlik

Want to visualize Movidesk data in Qlik? Kondado connects your help desk platform directly to Qlik in minutes, with no technical expertise or complex setup required. Business users and operations teams can track ticket metrics, customer satisfaction scores, and team productivity through interactive dashboards that update on a configurable schedule.

Kondado automatically replicates your Movidesk data to Qlik on a configurable schedule, keeping your reports updated with ticket actions, satisfaction responses, and client information for data-driven decisions.

You control how often data refreshes: every 5 minutes, 15 minutes, hourly, or daily. This ensures your operations team always works with current information about ticket protocols, system status, and resolution times, making daily customer service management more efficient and improving end-user experience.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

With nine available pipelines including Ticket Actions, Tickets, and Satisfaction Survey Responses, you can build comprehensive support analytics. Combining Ticket Owners data with Ticket Clients information helps identify which team members handle specific client segments best, while analyzing Parent/Child Tickets relationships reveals complex issue patterns. These insights enable support managers to optimize workflows and improve response times for better customer service outcomes.

Try out all the features for free for 14 days

Movidesk data available in Qlik

9
available pipelines
164
extractable fields

Available integrations

Integration Description
Ticket Actions Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Qlik

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Movidesk data source

Log into your Kondado account, select Movidesk as the source, and enter your API credentials to begin replicating the available data.

2
Select Qlik as destination

Choose Qlik as your visualization tool and configure which pipelines for tickets, surveys, and clients you want to make available for analysis.

3
Build dashboards and set refresh schedule

In Qlik, create your visualizations combining the replicated fields and set the automatic refresh frequency in Kondado to keep data current.

Access Movidesk data in Qlik and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Qlik automatically

How do I set up the Movidesk connection on Kondado?
Log into Kondado and select Movidesk as your data source. You will need your Movidesk API credentials to establish the initial connection. The setup takes less than five minutes and requires no advanced technical knowledge.
What dashboards can I build with Movidesk data in Qlik?
You can create dashboards analyzing average resolution time, customer satisfaction by agent, and ticket volume by category. Combine Tickets data with Ticket Actions to visualize complete interaction histories and identify recurring demand patterns.
How frequently does Movidesk data update in Qlik?
Kondado offers updates on a configurable schedule: every 5 minutes, 15 minutes, hourly, or daily. You choose the ideal interval based on your operations team needs and support ticket volume.
Which support KPIs can I track in Qlik?
Monitor first contact resolution rate, average wait time, customer satisfaction via Satisfaction Survey Responses, and analyst productivity using the People and Tickets pipelines available through Kondado.
Are there pre-built report templates for Movidesk in Qlik?
We do not offer ready-made reports, but you can build custom dashboards combining the nine available pipelines. We recommend starting with Tickets and Ticket Clients to map the profile of incoming demands.
How do I share Qlik dashboards with my team?
After building your dashboards in Qlik, use the tool's native sharing options to distribute access with sales leaders and data analysts. You can also export visualizations for regular presentations.
Can I send Movidesk data to destinations other than Qlik?
Yes, Kondado allows you to send your Movidesk data to Power BI, Looker Studio, Google Sheets, BigQuery, PostgreSQL, MySQL, Excel, Redshift, SQL Server, and Amazon S3.
Do I need technical skills to configure the replication?
No, the setup is simple and requires no code. Marketing managers and operations teams can connect the source and destination in just a few clicks, selecting only the pipelines needed for their analysis.

Try out all the features for free for 14 days