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Kondado provides a direct connection that replicates your Huggy communication data into Qlik without technical complexity. You simply connect your Huggy account as a data source, select Qlik as your destination, and start building visual dashboards within minutes. The platform handles the data movement automatically, keeping your customer interaction metrics fresh and accessible for analysis.
Kondado connects Huggy to Qlik through a direct connection that replicates four key pipelines, Agents, Contacts, Chats, and Chat Satisfaction Surveys, on a configurable schedule ranging from every 5 minutes to daily, enabling business teams to monitor customer communication performance without writing code or managing databases.
With automated updates running on your preferred schedule, marketing and support teams can track lead conversion, agent productivity, and customer satisfaction trends directly in Qlik. This eliminates manual data exports and ensures your reports always reflect current conversations and contact information.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combine your Huggy communication data with Qlik’s visualization power to uncover actionable insights about customer engagement. By replicating the Agents and Chats pipelines, you can analyze response times and conversation volumes to optimize team workload. The Chat Satisfaction Surveys data lets you correlate agent performance with customer feedback scores, identifying training opportunities and service quality trends that drive retention.
Track lead progression by visualizing the Contacts pipeline alongside chat history, enabling you to identify which communication channels generate the highest quality prospects. This setup helps marketing teams measure campaign effectiveness and operations managers monitor service level agreements without technical dependencies.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Agents | Table contains information about agents, including fields such as id, name, and department. |
| Contacts | Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management. |
| Chats | Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat. |
| Chat Satisfaction Surveys | Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and add Huggy as a new data source by entering your API credentials. Select the pipelines you want to replicate, such as Contacts, Chats, or Agent data.
Choose Qlik from the available destinations to establish your direct connection. You can also send data to Power BI, Looker Studio, or Google Sheets if your team uses multiple tools.
Configure your data refresh schedule in Kondado, choosing intervals from 5 minutes to daily. Then create your custom reports in Qlik using the replicated Huggy data to visualize agent performance and customer satisfaction metrics.
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Try out all the features for free for 14 days