Connect Huggy to Qlik: Dashboards in Minutes

Get started for free

No credit card required | 14 days | 10 million records | 30 pipelines

sso google logo
Sign up with Google
sso facebook logo
Sign up with Facebook
sso microsoft logo
Sign up with Microsoft
sso linkedin logo
Sign up with Linkedin

or sign up with your email

By signing up, you agree to Kondado’s Terms of service and Privacy policy

Huggy
Qlik

Visualize Huggy Data in Qlik

Kondado provides a direct connection that replicates your Huggy communication data into Qlik without technical complexity. You simply connect your Huggy account as a data source, select Qlik as your destination, and start building visual dashboards within minutes. The platform handles the data movement automatically, keeping your customer interaction metrics fresh and accessible for analysis.

Kondado connects Huggy to Qlik through a direct connection that replicates four key pipelines, Agents, Contacts, Chats, and Chat Satisfaction Surveys, on a configurable schedule ranging from every 5 minutes to daily, enabling business teams to monitor customer communication performance without writing code or managing databases.

With automated updates running on your preferred schedule, marketing and support teams can track lead conversion, agent productivity, and customer satisfaction trends directly in Qlik. This eliminates manual data exports and ensures your reports always reflect current conversations and contact information.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Combine your Huggy communication data with Qlik’s visualization power to uncover actionable insights about customer engagement. By replicating the Agents and Chats pipelines, you can analyze response times and conversation volumes to optimize team workload. The Chat Satisfaction Surveys data lets you correlate agent performance with customer feedback scores, identifying training opportunities and service quality trends that drive retention.

Track lead progression by visualizing the Contacts pipeline alongside chat history, enabling you to identify which communication channels generate the highest quality prospects. This setup helps marketing teams measure campaign effectiveness and operations managers monitor service level agreements without technical dependencies.

Try out all the features for free for 14 days

Huggy data available in Qlik

4
available pipelines
33
extractable fields

Available integrations

Integration Description
Agents Table contains information about agents, including fields such as id, name, and department.
Contacts Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.
Agents
Table contains information about agents, including fields such as id, name, and department.
Contacts
Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats
Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys
Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.

Try out all the features for free for 14 days

How to create Huggy dashboards in Qlik

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Huggy as your data source

Log into Kondado and add Huggy as a new data source by entering your API credentials. Select the pipelines you want to replicate, such as Contacts, Chats, or Agent data.

2
Select Qlik as your destination

Choose Qlik from the available destinations to establish your direct connection. You can also send data to Power BI, Looker Studio, or Google Sheets if your team uses multiple tools.

3
Build dashboards and schedule updates

Configure your data refresh schedule in Kondado, choosing intervals from 5 minutes to daily. Then create your custom reports in Qlik using the replicated Huggy data to visualize agent performance and customer satisfaction metrics.

Access Huggy data in Qlik and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Huggy data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Hundreds of data-driven companies trust Kondado
arezzo
brf
Contabilizei
dpz
Experian
grupo_soma
inpress
multilaser
olist
unimed
v4_company
yooper

Frequently Asked Questions (FAQ)

Answers about visualizing Huggy data in Qlik automatically

How do I connect Huggy to Qlik without coding or databases?
Start by adding Huggy as a data source in your Kondado account using your API credentials. Select Qlik as the destination and choose which pipelines to replicate, such as Contacts and Chats. The connection routes directly through Kondado, so you do not need to configure intermediate databases or write extraction scripts.
What customer service metrics can I track by visualizing Huggy data in Qlik?
You can monitor average response times, chat volume by hour, agent resolution rates, and customer satisfaction scores using the Chats and Chat Satisfaction Surveys pipelines. Create visualizations that correlate agent performance with feedback ratings to identify coaching opportunities and optimize support workflows.
How frequently can I refresh Huggy data in my Qlik reports?
Kondado updates your data on a configurable schedule that you control, ranging from every 5 minutes to daily intervals. This flexibility allows operations teams to maintain near-real-time visibility during high-volume periods while conserving resources during slower times.
Can I analyze lead conversion by combining Huggy chat data with other marketing sources in Qlik?
Yes, you can send Huggy data to BigQuery or PostgreSQL alongside other marketing platforms, then connect that consolidated data to Qlik. This enables you to track which chat interactions convert to qualified leads and measure the full customer journey across touchpoints.
How do I share Huggy performance dashboards with my team in Qlik?
Once you build your dashboard in Qlik using the replicated Huggy data, use Qlik's native sharing features to distribute reports to stakeholders. Your teammates will see updated metrics automatically based on the refresh schedule you configured, ensuring everyone works with current information.
What specific Huggy information is available for analysis in Qlik?
You can access four pipelines including Agents with department details, Contacts with lead information, Chats with timestamps and duration, and Chat Satisfaction Surveys with feedback scores and text. These fields enable you to build comprehensive reports on communication volume, resolution efficiency, and customer sentiment.
Can I track agent productivity trends over time using Huggy data in Qlik?
Absolutely, by visualizing the Agents and Chats pipelines together, you can create time-series charts showing conversation volume per agent, average handle time, and customer satisfaction trends. This helps managers identify peak performance periods and allocate resources effectively.
Do I need to manually export data from Huggy to keep my Qlik reports current?
No, Kondado automates the data replication process on your chosen schedule, eliminating the need for manual CSV exports or copy-paste workflows. Your Qlik dashboards refresh automatically with the latest conversation data, keeping your reports current without manual intervention.

Try out all the features for free for 14 days