Dashboards in minutes

Connect Huggy to BIMachine: Dashboards in Minutes

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Connect Huggy to BIMachine

Visualizing your Huggy customer communication data in BIMachine helps you track team performance and customer satisfaction without manual exports. With Kondado, you connect your Huggy account directly to BIMachine, replicating your support conversations and lead interactions automatically on a configurable schedule. This means your dashboards always reflect the latest agent productivity metrics, contact details, and customer feedback without any technical setup or maintenance requirements.

4
available pipelines
33
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Huggy now →

Try out all the features for free for 14 days

Kondado connects Huggy to BIMachine directly, offering four data pipelines including Agents, Contacts, Chats, and Chat Satisfaction Surveys with 33 fields total, updated every 5 minutes to daily based on your specific business needs.

Business teams can now build comprehensive reports showing response times, conversion rates, and customer satisfaction trends directly in BIMachine. Whether you manage a support team handling hundreds of chats daily or run marketing campaigns capturing leads through Huggy, having this data available in your visualization tool enables faster decisions about resource allocation, training needs, and customer experience improvements. The automated replication ensures your reports stay current without manual data preparation.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Huggy data available in BIMachine

Each item below is automatically replicated by Kondado from Huggy into BIMachine — no schema setup, no manual mapping.

4
available pipelines
33
extractable fields
∞
Auto-refresh

Available integrations

Agents
Table contains information about agents, including fields such as id, name, and department.
Contacts
Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats
Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys
Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Combine your Agents, Chats, and Chat Satisfaction Surveys pipelines in BIMachine to create powerful operational dashboards. You can analyze which team members handle the most conversations, measure average resolution times from the Chats pipeline, and correlate agent performance with customer satisfaction scores from your survey data. This visibility helps managers identify top performers, spot training opportunities, and understand exactly how communication quality impacts customer retention.

Marketing teams benefit from analyzing the Contacts pipeline alongside chat histories to track lead progression from first message to conversion. By visualizing this customer journey data in BIMachine, you can optimize your omnichannel strategy, adjust staffing levels during peak hours, and make data-driven decisions that improve both customer experience and sales outcomes.

Try out all the features for free for 14 days

How to create Huggy dashboards in BIMachine

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Add Huggy as your data source

Log into Kondado and select Huggy from our catalog of 80+ sources, then enter your API credentials to establish the connection. Choose which pipelines you want to replicate, such as Agents, Contacts, or Chat Satisfaction Surveys.

2
Choose BIMachine as destination

Select BIMachine from the destination options to route your Huggy data directly into your visualization environment. Kondado handles the data structure automatically, so your fields appear correctly formatted in BIMachine without manual preparation.

3
Configure refresh and build reports

Set your preferred update frequency from every 5 minutes to daily based on how current you need your data. Once replication begins, you can immediately start building custom dashboards in BIMachine with your Huggy data.

Access Huggy data in BIMachine and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Huggy data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Huggy > Airtable
Alteryx
Huggy > Alteryx
Amazon Quicksight
Huggy > Amazon Quicksight
BIMachine
Huggy > BIMachine
Cortex
Huggy > Cortex
Data Studio
Huggy > Data Studio
Geckoboard
Huggy > Geckoboard
Grafana
Huggy > Grafana
IBM Cognos Analytics
Huggy > IBM Cognos Analytics
Klipfolio
Huggy > Klipfolio
Looker Studio
Huggy > Looker Studio
Looker
Huggy > Looker
Looqbox
Huggy > Looqbox
Metabase
Huggy > Metabase
Microstrategy
Huggy > Microstrategy
Pentaho
Huggy > Pentaho
Power BI
Huggy > Power BI
Qlik Cloud Analytics
Huggy > Qlik Cloud Analytics
Qlik Sense
Huggy > Qlik Sense
Qlik
Huggy > Qlik
QlikView
Huggy > QlikView
Redash
Huggy > Redash
Superset
Huggy > Superset
Tableau
Huggy > Tableau
BI TOTVS
Huggy > BI TOTVS
Zoho Analytics
Huggy > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Huggy data in BIMachine automatically

How do I connect Huggy to BIMachine using Kondado? ▼
Start by adding Huggy as a data source in your Kondado account using your API credentials. Then select BIMachine as your destination and choose which pipelines you want to replicate, such as Agents, Contacts, or Chat Satisfaction Surveys. The connection requires no coding or database configuration, and your data begins flowing within minutes.
What KPIs can I track when visualizing Huggy data in BIMachine? ▼
You can monitor agent productivity by tracking chat volume and resolution times from the Chats pipeline, measure customer happiness through satisfaction scores and feedback text, and analyze lead quality using contact information and engagement patterns. These metrics help you optimize team performance and improve customer experience strategies.
How often does Huggy data update in BIMachine? ▼
Kondado updates your Huggy data on a configurable schedule that you control, with options ranging from every 5 minutes to daily updates depending on your business requirements. This automated refresh keeps your BIMachine dashboards current without manual exports or data preparation.
Can I share Huggy dashboards with my team in BIMachine? ▼
Yes, once you build your reports in BIMachine, you can share them with colleagues, managers, or stakeholders who need visibility into customer communication metrics. Your team accesses the same updated data, ensuring everyone makes decisions based on consistent information about agent performance and customer satisfaction.
Do I need technical skills to replicate Huggy data to BIMachine? ▼
No technical expertise is required to connect these platforms. Kondado handles the data replication automatically after you provide your Huggy credentials and select your preferred update frequency. Business users can set up the connection in minutes without involving IT teams or writing any code.
What custom dashboards can I build with Huggy and BIMachine? ▼
You can create operational dashboards showing agent workload distribution, customer satisfaction trends over time, and lead conversion funnels from initial contact through chat completion. Combine data from the Contacts and Chats pipelines to visualize your complete customer communication workflow and identify bottlenecks in your support or sales process.
Can I send Huggy data to other tools besides BIMachine? ▼
Absolutely. Kondado allows you to replicate your Huggy data to multiple destinations simultaneously, including Power BI, Looker Studio, Google Sheets, or BigQuery. This flexibility lets you use the right visualization tool for different teams while maintaining consistent data across your organization.

Try out all the features for free for 14 days