Connect Huggy to QlikView: Dashboards in Minutes

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Huggy
QlikView

Visualize Huggy Data in QlikView

Connect your Huggy account to Kondado in minutes without writing any code. Choose which data pipelines you want to replicate, from Contacts and Chats to Agent performance metrics and satisfaction surveys. Kondado automatically sends this information directly to QlikView, keeping your business intelligence reports current on a configurable schedule that you control. Marketing teams and support managers can finally track lead engagement and customer service quality through visual dashboards that update automatically.

Business users gain immediate visibility into omnichannel communication performance without relying on IT departments or manual data exports. Transform raw conversation data from your digital engagement platform into actionable insights that drive faster decision-making across your organization. With automated data replication, you spend less time preparing information and more time analyzing trends that improve customer relationships.

Kondado provides a direct integration between Huggy and QlikView that replicates your customer service and marketing automation data on a configurable schedule, enabling you to build dynamic reports without technical complexity or intermediate databases.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Combine your Huggy communication data with QlikView analytics to uncover patterns in customer interactions and service quality. By replicating the Contacts pipeline alongside Chats and Chat Satisfaction Surveys, you can analyze how lead quality correlates with conversation outcomes and specific agent performance. Marketing teams identify which campaigns generate the most engaged prospects requiring follow-up, while support managers track resolution times and customer happiness scores across different departments. These combined insights enable you to optimize your omnichannel strategy and allocate resources to the channels and agents driving the best business results.

Try out all the features for free for 14 days

Huggy data available in QlikView

4
available pipelines
33
extractable fields

Available integrations

Integration Description
Agents Table contains information about agents, including fields such as id, name, and department.
Contacts Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.
Agents
Table contains information about agents, including fields such as id, name, and department.
Contacts
Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management.
Chats
Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat.
Chat Satisfaction Surveys
Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis.

Try out all the features for free for 14 days

How to create Huggy dashboards in QlikView

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Huggy as data source

Log into Kondado and add Huggy as a new data source by entering your API credentials. Select the specific pipelines you want to replicate, such as Contacts, Chats, or Agent data.

2
Select QlikView destination

Choose QlikView from the available destinations to receive your Huggy data. You can also send the same information to Power BI or BigQuery if your team uses multiple tools.

3
Configure refresh and build dashboards

Set your preferred update frequency, from every five minutes to daily, to keep reports current. Once data appears in QlikView, build custom dashboards analyzing customer satisfaction, agent performance, and lead engagement trends.

Access Huggy data in QlikView and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Huggy data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Huggy data in QlikView automatically

How do I connect Huggy to QlikView without coding?
Start by adding Huggy as a data source in your Kondado account using your API credentials. Select QlikView as your destination and choose which pipelines to replicate, such as Contacts or Chats. Kondado handles the technical setup automatically, delivering your data directly to QlikView without requiring programming knowledge or database management.
What customer service KPIs can I track with Huggy data in QlikView?
You can monitor agent productivity by analyzing the Agents pipeline alongside Chat timestamps to calculate average handling times. Track customer satisfaction trends using the Chat Satisfaction Surveys pipeline to view feedback scores and comments over time. Combine these with Contacts data to measure lead conversion rates from initial inquiry through resolution.
How often does Huggy data update in my QlikView reports?
You control the refresh frequency based on your business needs, choosing from intervals as frequent as every five minutes or extending to daily updates. This configurable schedule ensures your reports reflect recent customer interactions without manual intervention. Simply adjust the timing in your Kondado settings to match your reporting requirements.
Can I build dashboards showing agent performance from Huggy data?
Yes, replicate the Agents and Chats pipelines to create visualizations comparing individual agent metrics such as conversation volume and resolution efficiency. Cross-reference this data with Chat Satisfaction Surveys to identify top performers and coaching opportunities. These insights help managers optimize team allocation and improve service quality.
Is there a way to share Huggy analytics reports with my marketing team?
Once your data flows into QlikView, you can distribute reports through standard QlikView sharing features or export visualizations for presentation tools. Marketing teams benefit from accessing lead quality data from the Contacts pipeline combined with engagement metrics. You can also send the same Huggy data to Google Sheets or Looker Studio for broader team access.
Do I need technical skills to replicate Huggy data to QlikView?
No technical expertise is required to establish the connection between Huggy and QlikView through Kondado. The platform provides a straightforward interface where you authenticate your Huggy account and select your preferred data pipelines. Business users can manage the entire process independently, from initial setup to ongoing schedule adjustments.

Try out all the features for free for 14 days