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Connect your Huggy account to Looqbox through Kondado to transform customer service metrics into actionable business intelligence. With our direct integration, you can replicate data from your omnichannel communication platform and display it in beautiful visualizations without writing a single line of code. Simply select Huggy as your data source, choose Looqbox as your destination, and start building reports that help your team make faster, data-driven decisions about customer engagement and sales performance.
Kondado provides a direct integration between Huggy and Looqbox that replicates your customer service data on a configurable schedule, enabling you to monitor agent performance, chat volumes, and customer satisfaction without manual exports or complex technical setup.
This streamlined connection eliminates the need for intermediate databases or manual CSV downloads that waste valuable time. Your marketing and operations teams can access insights updated on your preferred schedule, whether every 15 minutes or daily, allowing you to track lead conversion, optimize agent productivity, and enhance customer experience directly within your Looqbox environment.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
By combining your Agents and Chat Satisfaction Surveys pipelines in Looqbox, you can create comprehensive performance dashboards that correlate individual team members with customer feedback scores and resolution efficiency. Track response times from your Chats data alongside contact conversion rates from the Contacts pipeline to identify which service interactions drive sales, while monitoring department workload through agent distribution analysis. These visualizations empower managers to optimize staffing levels during peak hours, improve training programs based on actual performance data, and increase customer retention by connecting communication metrics directly to revenue outcomes.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Agents | Table contains information about agents, including fields such as id, name, and department. |
| Contacts | Table presents contacts with fields such as id, name, phone, and email, enabling efficient lead management. |
| Chats | Table records chat details, including id, contactid, agentid, and timestamps such as createdat and closedat. |
| Chat Satisfaction Surveys | Table contains chat feedback, with fields such as chat_id, feedback_score, and feedback_text, allowing satisfaction analysis. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and add Huggy by entering your API credentials to establish the initial connection. Select the specific pipelines you need, such as Contacts, Chats, or Agents, to begin replicating your customer service data.
Choose Looqbox from the available destinations to receive your replicated Huggy data without intermediate databases or complex configurations. This direct integration ensures your information flows seamlessly into the visualization platform.
Set your preferred update frequency, from every 5 minutes to daily intervals, to keep reports current automatically. Then access your data in Looqbox to create custom visualizations that track agent performance, customer satisfaction, and lead conversion metrics.
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Try out all the features for free for 14 days