Dashboards in minutes

Connect Zendesk to Qlik: Dashboards in Minutes

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No credit card required | 14 days | 10 million records | 30 pipelines

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Connect Zendesk to Qlik

Kondado makes it easy to replicate your Zendesk data directly into Qlik without complex setup or intermediate databases. Simply select your data source, choose which pipelines to activate, and start analyzing your customer service metrics within minutes. The platform handles the replication automatically on your chosen schedule.

12
available pipelines
235
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Zendesk now →

Try out all the features for free for 14 days

Kondado connects Zendesk to Qlik and keeps your reports updated automatically on a configurable schedule, from every 5 minutes to daily, with no coding required.

Business users, marketing teams, and operations teams can quickly build dashboards to track ticket volumes, response times, and customer satisfaction. This visibility helps you make data-driven decisions to improve service quality and operational efficiency.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Zendesk data available in Qlik

Each item below is automatically replicated by Kondado from Zendesk into Qlik — no schema setup, no manual mapping.

12
available pipelines
235
extractable fields
∞
Auto-refresh

Available integrations

Closed and Deleted Tickets
Includes deleted tickets with fields like id, actor_id, and deleted_at, allowing analysis of previous status and ticket description.
Ticket Comments
Contains comments related to tickets, with fields like ticket_id, author_id, and created_at, along with the comment body.
Ticket Metrics Events
Records SLA metric events, including id, metric, and sla_target, allowing performance monitoring of tickets.
Groups
Lists groups with fields like id, name, and updated_at, along with information about the group's status and description.
Ticket History
Records ticket audits with fields like id, ticket_id, and created_at, along with metadata about the source and channel.
Jira Links
Information about links between tickets and Jira tasks, allowing integration and tracking of related tasks.
Tags
Contains information about tags associated with tickets, facilitating categorization and search of tickets by tag.
Ticket Metrics
Presents ticket performance metrics, including response time and resolution time, essential for efficiency analysis.
Organizations
Lists organizations with fields like id, name, and created_at, allowing management and categorization of tickets by organization.
Satisfaction Surveys (Scores)
Collects satisfaction survey results, including id, ticket_id, and score, essential for measuring customer satisfaction.
Tickets
Contains information about tickets, including id, status, and timestamps such as created_at and deleted_at.
Users
Stores data about users, including id, name, and contact information such as email and status.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Combining Zendesk with Qlik through Kondado unlocks powerful insights into your support operations. The Ticket Metrics and Satisfaction Surveys pipelines let you track resolution times alongside customer feedback scores. You can also analyze Closed and Deleted Tickets to understand patterns in your support workflow.

This integration enables you to create custom dashboards monitoring SLA compliance, agent performance, and channel effectiveness. Teams gain a unified view of customer interactions that drives continuous improvement in service delivery.

Try out all the features for free for 14 days

How to create Zendesk dashboards in Qlik

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Zendesk as data source

Log into Kondado, add Zendesk as your data source, and authenticate your account to access the 12 available pipelines.

2
Select Qlik as destination

Choose Qlik as your destination tool and configure the connection to receive replicated support data from Kondado.

3
Build dashboards and configure refresh

Create your visualizations in Qlik using the available fields and set your preferred update schedule to keep reports current automatically.

Access Zendesk data in Qlik and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

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AWS CloudWatch Metrics
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Azure Table Storage
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Facebook
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Freshdesk
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FTP
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Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
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Google Play Store
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Google Search Console
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Google Sheets
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Hi Platform
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Hotmart
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Hubspot
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Huggy
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InfluxDB v1
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Infusionsoft (Keap)
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Instagram Ads
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Instagram
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Jira
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Linkedin
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Loja Integrada
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MailChimp
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Mandrill
Mandrill
Mautic
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Meetime
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Mercado Libre
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Meta Ads
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Microsoft Advertising
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Mixpanel
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monday.com
monday.com
MongoDB
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MySQL (& MariaDB)
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Twilio
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VTEX
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Wake Commerce
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Webhook
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Wootric
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WordPress
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Zeeng
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Zendesk Chat (Zopim)
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Zendesk

Visualize Zendesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Zendesk > Airtable
Alteryx
Zendesk > Alteryx
Amazon Quicksight
Zendesk > Amazon Quicksight
BIMachine
Zendesk > BIMachine
Cortex
Zendesk > Cortex
Data Studio
Zendesk > Data Studio
Geckoboard
Zendesk > Geckoboard
Grafana
Zendesk > Grafana
IBM Cognos Analytics
Zendesk > IBM Cognos Analytics
Klipfolio
Zendesk > Klipfolio
Looker Studio
Zendesk > Looker Studio
Looker
Zendesk > Looker
Looqbox
Zendesk > Looqbox
Metabase
Zendesk > Metabase
Microstrategy
Zendesk > Microstrategy
Pentaho
Zendesk > Pentaho
Power BI
Zendesk > Power BI
Qlik Cloud Analytics
Zendesk > Qlik Cloud Analytics
Qlik Sense
Zendesk > Qlik Sense
Qlik
Zendesk > Qlik
QlikView
Zendesk > QlikView
Redash
Zendesk > Redash
Superset
Zendesk > Superset
Tableau
Zendesk > Tableau
BI TOTVS
Zendesk > BI TOTVS
Zoho Analytics
Zendesk > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Zendesk data in Qlik automatically

How do I set up the Zendesk connection in Kondado? ▼
Log into Kondado, select Zendesk as your data source, and complete the authentication process. Within minutes, you'll have access to 12 pipelines ready to replicate into Qlik.
What dashboards can I build with Zendesk data in Qlik? ▼
You can create reports tracking average response time, ticket resolution rates, customer satisfaction scores, and agent workload. Analyze performance by support group or communication channel to identify improvement areas.
How frequently does Zendesk data update in Qlik? ▼
Updates occur on a configurable schedule that you control, ranging from every 5 minutes to daily intervals. This ensures your reports reflect the most recent data based on your business needs.
Can I send Zendesk data to tools other than Qlik? ▼
Yes, Kondado supports sending data to Power BI, Looker Studio, Google Sheets, BigQuery, PostgreSQL, MySQL, Excel, Redshift, SQL Server, or Amazon S3.
Are there pre-built report templates for Zendesk in Qlik? ▼
We do not provide pre-built templates, but you can easily create custom reports in Qlik using the 235 fields available through Kondado's pipelines. This flexibility allows you to tailor visualizations to your specific business requirements.
How can I share Zendesk dashboards with my team? ▼
Once built in Qlik, use the platform's native sharing features to distribute reports to stakeholders. Your operations teams and sales leaders will always see current data thanks to Kondado's automated updates.
Which support KPIs can I track with this integration? ▼
Monitor first response time, resolution time, ticket backlog, customer satisfaction (CSAT), reopen rates, and analyst productivity using the Ticket Metrics and Satisfaction Surveys pipelines.

Try out all the features for free for 14 days