Dashboards in minutes

Connect Zendesk to Geckoboard: Dashboards in Minutes

Get started for free

No credit card required | 14 days | 10 million records | 30 pipelines

sso google logo
Sign up with Google
sso facebook logo
Sign up with Facebook
sso microsoft logo
Sign up with Microsoft
sso linkedin logo
Sign up with Linkedin

or sign up with your email

By signing up, you agree to Kondado’s Terms of service and Privacy policy

Connect Zendesk to Geckoboard

How to visualize Zendesk data in Geckoboard? Kondado provides a direct connection between your customer support platform and visualization tool without requiring technical setup or intermediate databases. You can replicate ticket information, customer satisfaction scores, and agent performance metrics directly into Geckoboard to create comprehensive support dashboards. The process requires no coding knowledge, allowing business teams to configure data flows and update schedules through an intuitive interface.

12
available pipelines
235
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Zendesk now →

Try out all the features for free for 14 days

Kondado connects Zendesk to Geckoboard using a Via Kondado direct integration, enabling automated data updates every 5 minutes, 15 minutes, hourly, or daily without technical configuration or intermediate storage.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Zendesk data available in Geckoboard

Each item below is automatically replicated by Kondado from Zendesk into Geckoboard — no schema setup, no manual mapping.

12
available pipelines
235
extractable fields
∞
Auto-refresh

Available integrations

Closed and Deleted Tickets
Includes deleted tickets with fields like id, actor_id, and deleted_at, allowing analysis of previous status and ticket description.
Ticket Comments
Contains comments related to tickets, with fields like ticket_id, author_id, and created_at, along with the comment body.
Ticket Metrics Events
Records SLA metric events, including id, metric, and sla_target, allowing performance monitoring of tickets.
Groups
Lists groups with fields like id, name, and updated_at, along with information about the group's status and description.
Ticket History
Records ticket audits with fields like id, ticket_id, and created_at, along with metadata about the source and channel.
Jira Links
Information about links between tickets and Jira tasks, allowing integration and tracking of related tasks.
Tags
Contains information about tags associated with tickets, facilitating categorization and search of tickets by tag.
Ticket Metrics
Presents ticket performance metrics, including response time and resolution time, essential for efficiency analysis.
Organizations
Lists organizations with fields like id, name, and created_at, allowing management and categorization of tickets by organization.
Satisfaction Surveys (Scores)
Collects satisfaction survey results, including id, ticket_id, and score, essential for measuring customer satisfaction.
Tickets
Contains information about tickets, including id, status, and timestamps such as created_at and deleted_at.
Users
Stores data about users, including id, name, and contact information such as email and status.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

With Kondado’s Zendesk data source, you unlock twelve distinct pipelines containing 235 fields to power your Geckoboard visualizations. Monitor resolution efficiency by tracking Ticket Metrics and Satisfaction Surveys (Scores) to identify training opportunities and celebrate high-performing agents. Analyze ticket volume trends and customer organization data to optimize staffing schedules and improve response times across all support channels.

Try out all the features for free for 14 days

How to create Zendesk dashboards in Geckoboard

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Zendesk data source

Log into Kondado and add Zendesk as a new data source by entering your subdomain and API credentials to establish the initial connection.

2
Select Geckoboard destination

Choose Geckoboard from the available destinations and select which pipelines you want to replicate, such as Tickets, Users, or Ticket Metrics.

3
Configure dashboard and schedule

Build your visualizations in Geckoboard using the replicated data and set your preferred update frequency to keep metrics current on a configurable schedule.

Access Zendesk data in Geckoboard and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Zendesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Zendesk > Airtable
Alteryx
Zendesk > Alteryx
Amazon Quicksight
Zendesk > Amazon Quicksight
BIMachine
Zendesk > BIMachine
Cortex
Zendesk > Cortex
Data Studio
Zendesk > Data Studio
Geckoboard
Zendesk > Geckoboard
Grafana
Zendesk > Grafana
IBM Cognos Analytics
Zendesk > IBM Cognos Analytics
Klipfolio
Zendesk > Klipfolio
Looker Studio
Zendesk > Looker Studio
Looker
Zendesk > Looker
Looqbox
Zendesk > Looqbox
Metabase
Zendesk > Metabase
Microstrategy
Zendesk > Microstrategy
Pentaho
Zendesk > Pentaho
Power BI
Zendesk > Power BI
Qlik Cloud Analytics
Zendesk > Qlik Cloud Analytics
Qlik Sense
Zendesk > Qlik Sense
Qlik
Zendesk > Qlik
QlikView
Zendesk > QlikView
Redash
Zendesk > Redash
Superset
Zendesk > Superset
Tableau
Zendesk > Tableau
BI TOTVS
Zendesk > BI TOTVS
Zoho Analytics
Zendesk > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado
arezzo
brf
Contabilizei
dpz
Experian
grupo_soma
inpress
multilaser
olist
unimed
v4_company
yooper

Why Kondado?

Focus on extracting value from your data and leave the rest to us

shape-data-to-dashboards icon-data-multiple-destinations

Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →
shape-data-to-dashboards icon-data-multiple-destinations

From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →
shape-data-to-dashboards icon-data-dollar

Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Frequently Asked Questions (FAQ)

Answers about visualizing Zendesk data in Geckoboard automatically

How do I connect Zendesk to Geckoboard using Kondado? ▼
Start by selecting Zendesk as your data source in the Kondado platform and authenticate with your credentials. Then choose Geckoboard as your destination and select which pipelines you want to replicate, such as Tickets or Ticket Metrics.
What customer support KPIs can I track in Geckoboard with Zendesk data? ▼
You can monitor first response time, resolution time, ticket volume by channel, customer satisfaction scores, and agent performance metrics. The Ticket Metrics and Satisfaction Surveys (Scores) pipelines provide specific fields to calculate these operational indicators.
How often does Zendesk data update in Geckoboard? ▼
You configure the update frequency based on your business needs, choosing from intervals of 5 minutes, 15 minutes, hourly, or daily schedules. This keeps your support dashboards current without manual data exports or spreadsheet updates.
Can I share Zendesk dashboards with my team in Geckoboard? ▼
Yes, once you build your dashboard in Geckoboard using the replicated Zendesk data, you can share it with stakeholders across your organization. This ensures everyone from support managers to executives sees the same current metrics.
Do I need technical skills to replicate Zendesk data to Geckoboard? ▼
No coding or database knowledge is required to set up the connection between Zendesk and Geckoboard. The interface guides you through selecting pipelines and configuring update schedules without writing queries or managing servers.
How do I monitor specific agent performance using Zendesk data in Geckoboard? ▼
Use the Ticket Metrics and Users pipelines to create leaderboards showing tickets solved per agent and average resolution times. You can filter Geckoboard widgets by assignee or group to display individual performance alongside team averages.
Can I send Zendesk data to other tools besides Geckoboard? ▼
Yes, Kondado allows you to replicate Zendesk data to multiple destinations including Power BI, Looker Studio, Google Sheets, BigQuery, and PostgreSQL simultaneously.

Try out all the features for free for 14 days