Connect Freshdesk to Qlik: Dashboards in Minutes
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Visualize Freshdesk Data in Qlik
How to visualize Freshdesk data in Qlik? Start by connecting your Freshdesk account as a data source on Kondado, then select Qlik as your destination. Kondado replicates your customer service data on a configurable schedule, updating your dashboards every 5 minutes, hourly, or daily based on your business needs. No technical setup or intermediate databases are required, so business teams can focus on insights instead of infrastructure. With automated data refresh, your support metrics stay current without manual exports, enabling faster decision-making for customer service operations and improving response times across your organization. Business users can easily track ticket volumes, agent performance, and customer satisfaction trends directly within their Qlik environment to drive better customer experiences.
Kondado provides a direct integration between Freshdesk and Qlik, replicating 87 fields across 4 pipelines including Agents, Contacts, and Tickets data on a configurable schedule to keep your support analytics current.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combine Freshdesk service data with Qlik’s visualization power to unlock actionable insights about your customer support operations. The Agents pipeline reveals team availability and workload distribution, while the Tickets pipeline tracks resolution times and priority trends across your helpdesk. By analyzing these pipelines together in Qlik, managers can identify bottlenecks, optimize staffing schedules, and improve customer satisfaction scores through data-driven decisions. You can also explore custom fields to segment tickets by product line or customer tier, creating targeted reports that drive strategic improvements.
Try out all the features for free for 14 days
Freshdesk data available in Qlik
Available integrations
| Integration | Description |
|---|---|
| Agents | Table contains information about agents, including ID, name, email, availability status, and last updated timestamp. |
| Contacts | Table presents contact data, such as ID, name, phone, email, and creation timestamp. |
| Tickets | Table includes ticket details, such as ID, subject, status, priority, and creation and updated timestamps. |
| Tickets: custom fields | Table presents custom fields of tickets, including unique ticket ID and associated tags. |
Try out all the features for free for 14 days
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