Connect Movidesk to Looker: Dashboards in Minutes
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Visualize Movidesk Data in Looker for Smarter Decisions
With Kondado, visualizing Movidesk data in Looker takes just a few clicks and requires no technical expertise. You connect Movidesk as your data source, choose Looker as your destination, and select the pipelines you want to replicate, such as Tickets, Ticket Actions, or Satisfaction Survey Responses. Your support information flows directly into Looker through a Via Kondado connection, which means no intermediate databases or complicated setup. From there, you can build dashboards that help your support team track open requests, analyze agent performance, and identify trends that improve customer experience. You decide how frequently the data updates, choosing intervals from every few minutes to daily, so your reports always reflect current operations.
Kondado provides a direct Via Kondado connection between Movidesk and Looker with 9 available pipelines covering 164 fields, enabling automated data refreshes on a configurable schedule without coding.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Combining Movidesk with Looker unlocks clear visibility into your support operations and customer experience. By bringing together the Tickets pipeline and Ticket Actions pipeline, you can visualize resolution workflows and spot bottlenecks that delay responses across your entire help desk. Adding Satisfaction Survey Responses lets you correlate service quality with ticket volume and specific agent ownership, so you know exactly where to invest in training or process improvements. These combined insights help operations teams reduce customer churn, improve first-contact resolution rates, and make confident, data-driven decisions about resource allocation without waiting on technical teams.
Try out all the features for free for 14 days
Movidesk data available in Looker
Available integrations
| Integration | Description |
|---|---|
| Ticket Actions | Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows. |
| Custom Ticket Fields | Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs. |
| Ticket Clients | Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis. |
| Ticket Owners | Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments. |
| Satisfaction Survey Questions | Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question. |
| People | Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management. |
| Satisfaction Survey Responses | Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis. |
| Tickets | Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests. |
| Parent/Child Tickets | Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies. |
Try out all the features for free for 14 days
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