Dashboards in minutes

Connect Movidesk to Metabase: Dashboards in Minutes

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Connect Movidesk to Metabase

You can visualize Movidesk data in Metabase by connecting your support account to Kondado and selecting Metabase as your destination. Kondado offers a direct connection that replicates your service desk information on a schedule you control, delivering updated records straight to your favorite visualization tool. There is no need for intermediate databases or complex technical setup, so business teams can focus on analyzing ticket trends instead of managing data flows.

9
available pipelines
164
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Movidesk now →

Try out all the features for free for 14 days

Kondado connects Movidesk to Metabase via a direct connection, replicating ticket, client, and satisfaction survey data on a configurable schedule so teams can build visual dashboards without coding or managing intermediate databases.

With automated updates available every 5 minutes, hourly, or daily, your team always has current insights into support performance. This means you can track resolution times, monitor agent workload, and measure customer satisfaction directly from Metabase charts without waiting on technical teams to prepare information.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Movidesk data available in Metabase

Each item below is automatically replicated by Kondado from Movidesk into Metabase — no schema setup, no manual mapping.

9
available pipelines
164
extractable fields
∞
Auto-refresh

Available integrations

Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Movidesk stores valuable service desk information across multiple pipelines, and bringing that data into Metabase turns raw records into actionable visuals for your operations team. For example, you can combine the Tickets pipeline with Ticket Owners to create workload distribution charts that show which agents handle the most requests during peak hours. Adding Satisfaction Survey Responses helps you correlate resolution speed with customer feedback scores, giving managers a clear view of service quality trends over time. You can also link Ticket Clients to support histories, making it easy to identify your most valuable accounts and anticipate their recurring needs.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Metabase

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Add Movidesk as Data Source

Log into Kondado and add Movidesk as a data source by entering your API credentials. Select the pipelines you want to replicate, such as Tickets and Ticket Owners.

2
Select Metabase as Destination

Choose Metabase from the destination list to establish a direct connection with no intermediate databases required. Kondado will prepare your Movidesk data so it arrives ready for visualization.

3
Build Dashboards and Configure Refresh

Open Metabase and create custom charts using your replicated Movidesk information. Then set your preferred refresh schedule in Kondado to keep reports updated automatically.

Access Movidesk data in Metabase and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Movidesk > Airtable
Alteryx
Movidesk > Alteryx
Amazon Quicksight
Movidesk > Amazon Quicksight
BIMachine
Movidesk > BIMachine
Cortex
Movidesk > Cortex
Data Studio
Movidesk > Data Studio
Geckoboard
Movidesk > Geckoboard
Grafana
Movidesk > Grafana
IBM Cognos Analytics
Movidesk > IBM Cognos Analytics
Klipfolio
Movidesk > Klipfolio
Looker Studio
Movidesk > Looker Studio
Looker
Movidesk > Looker
Looqbox
Movidesk > Looqbox
Metabase
Movidesk > Metabase
Microstrategy
Movidesk > Microstrategy
Pentaho
Movidesk > Pentaho
Power BI
Movidesk > Power BI
Qlik Cloud Analytics
Movidesk > Qlik Cloud Analytics
Qlik Sense
Movidesk > Qlik Sense
Qlik
Movidesk > Qlik
QlikView
Movidesk > QlikView
Redash
Movidesk > Redash
Superset
Movidesk > Superset
Tableau
Movidesk > Tableau
BI TOTVS
Movidesk > BI TOTVS
Zoho Analytics
Movidesk > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Metabase automatically

How do I connect Movidesk to Metabase using Kondado? ▼
Start by adding Movidesk as a data source inside your Kondado account and enter your API credentials. Then choose Metabase as your destination and pick the pipelines you want to replicate, such as Tickets or Satisfaction Survey Responses. Kondado handles the data transfer automatically, so your Metabase instance receives structured information ready for visualization without any manual imports.
What kind of custom dashboards can I build with Movidesk data in Metabase? ▼
You can build dashboards that track ticket volume trends, agent productivity, and customer satisfaction scores over time. Many teams create visual reports that combine Ticket Actions with Ticket Owners to identify bottlenecks in specific workflows. You can also analyze Parent/Child Tickets to understand how related requests escalate and impact resolution timelines.
How often does Movidesk data update in Metabase? ▼
You choose the refresh interval when setting up your connection, with options ranging from every 5 minutes to daily updates. This flexibility ensures your Metabase dashboards reflect recent support activity without overwhelming your system. Simply adjust the timing in Kondado if your reporting needs change during busy seasons.
Which support KPIs should I track with Movidesk and Metabase? ▼
Focus on metrics like average resolution time, first response time, ticket backlog size, and satisfaction survey scores. You can use the Tickets pipeline to measure how long requests stay open before closing, then layer in Custom Ticket Fields to see if certain issue types consistently take longer. Comparing Parent/Child Tickets against standard Tickets also helps you understand how escalations affect your overall queue depth.
Can I share Metabase dashboards with my team using Kondado? ▼
Once your data flows into Metabase, you can use Metabase's built-in sharing features to distribute dashboards via public links, email subscriptions, or embedded views. Your colleagues will see the same updated figures because Kondado keeps the underlying information current on your chosen schedule. This makes it simple for operations and marketing teams to align on support performance without requesting manual exports.
Can I track agent performance by combining different Movidesk pipelines in Metabase? ▼
Yes, blending the Ticket Owners pipeline with Tickets and Ticket Actions lets you measure individual productivity and response patterns. You can create Metabase questions that show how many requests each agent resolves and which workflow steps take the longest. This helps managers balance workloads and identify coaching opportunities without exporting spreadsheets.
Can I send Movidesk data to other tools besides Metabase? ▼
Yes, Kondado lets you replicate Movidesk data to multiple destinations including Power BI, Looker Studio, Google Sheets, BigQuery, and PostgreSQL. This flexibility means your support data can feed into financial spreadsheets, marketing reports, or centralized storage alongside other business systems. You can configure different pipelines for different tools depending on which team needs access.

Try out all the features for free for 14 days