Connect Movidesk to Metabase: Dashboards in Minutes
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Visualize Movidesk Data in Metabase with Kondado
You can visualize Movidesk data in Metabase by connecting your support account to Kondado and selecting Metabase as your destination. Kondado offers a direct connection that replicates your service desk information on a schedule you control, delivering updated records straight to your favorite visualization tool. There is no need for intermediate databases or complex technical setup, so business teams can focus on analyzing ticket trends instead of managing data flows.
Kondado connects Movidesk to Metabase via a direct connection, replicating ticket, client, and satisfaction survey data on a configurable schedule so teams can build visual dashboards without coding or managing intermediate databases.
With automated updates available every 5 minutes, hourly, or daily, your team always has current insights into support performance. This means you can track resolution times, monitor agent workload, and measure customer satisfaction directly from Metabase charts without waiting on technical teams to prepare information.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Movidesk stores valuable service desk information across multiple pipelines, and bringing that data into Metabase turns raw records into actionable visuals for your operations team. For example, you can combine the Tickets pipeline with Ticket Owners to create workload distribution charts that show which agents handle the most requests during peak hours. Adding Satisfaction Survey Responses helps you correlate resolution speed with customer feedback scores, giving managers a clear view of service quality trends over time. You can also link Ticket Clients to support histories, making it easy to identify your most valuable accounts and anticipate their recurring needs.
Try out all the features for free for 14 days
Movidesk data available in Metabase
Available integrations
| Integration | Description |
|---|---|
| Ticket Actions | Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows. |
| Custom Ticket Fields | Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs. |
| Ticket Clients | Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis. |
| Ticket Owners | Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments. |
| Satisfaction Survey Questions | Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question. |
| People | Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management. |
| Satisfaction Survey Responses | Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis. |
| Tickets | Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests. |
| Parent/Child Tickets | Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies. |
Try out all the features for free for 14 days
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