Connect Movidesk to Qlik Cloud Analytics: Dashboards in Minutes
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Visualize Movidesk Data in Qlik Cloud Analytics
You can visualize Movidesk data in Qlik Cloud Analytics by using Kondado to replicate your help desk information directly into your analytics environment. With no intermediate databases and no code required, you simply choose your data source, select the information you want to analyze, and set an update schedule that fits your workflow. Business teams can then explore ticket trends, satisfaction scores, and client activity through interactive charts and reports.
Once your data is flowing, managers can track key support metrics, identify patterns in customer requests, and make informed decisions about staffing and service improvements. The entire process is designed for non-technical users, so marketing, operations, and support leaders can build insightful reports without waiting for engineering help.
Kondado connects Movidesk to Qlik Cloud Analytics through a direct “Via Kondado” connection, allowing business teams to replicate support data on a configurable schedule and turn it into visual reports without any technical setup or engineering resources.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
By combining Movidesk with Qlik Cloud Analytics, you gain clear visibility into your entire support operation. For example, you can analyze the Tickets pipeline alongside Ticket Actions to understand resolution times and identify recurring issues. The Satisfaction Survey Responses pipeline helps you track customer feedback trends and correlate scores with specific agents or service categories. Meanwhile, linking Ticket Clients to Ticket Owners makes it simple to see which customers generate the most requests and how workload is distributed across your team. These insights help managers make faster staffing decisions and improve customer experience without guessing.
Try out all the features for free for 14 days
Movidesk data available in Qlik Cloud Analytics
Available integrations
| Integration | Description |
|---|---|
| Ticket Actions | Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows. |
| Custom Ticket Fields | Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs. |
| Ticket Clients | Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis. |
| Ticket Owners | Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments. |
| Satisfaction Survey Questions | Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question. |
| People | Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management. |
| Satisfaction Survey Responses | Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis. |
| Tickets | Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests. |
| Parent/Child Tickets | Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies. |
Try out all the features for free for 14 days
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