Dashboards in minutes

Connect Movidesk to BI TOTVS: Dashboards in Minutes

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Connect Movidesk to BI TOTVS

Connect your Movidesk account to BI TOTVS in minutes using Kondado, the no-code data replication platform. With nine available pipelines and 164 fields, you transform support information into strategic dashboards for your operations team. Configure the update frequency according to your needs: every five minutes, fifteen minutes, hourly, or daily.

9
available pipelines
164
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Movidesk now →

Try out all the features for free for 14 days

Kondado automatically replicates data from Tickets, Ticket Clients, and Satisfaction Survey Responses directly into BI TOTVS, enabling complete analysis of the support lifecycle without complex technical configurations.

Sales leaders and data analysts gain full visibility into protocols, ticket status, and customer interactions. Make decisions based on regularly updated data to optimize support processes and increase customer satisfaction.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Movidesk data available in BI TOTVS

Each item below is automatically replicated by Kondado from Movidesk into BI TOTVS — no schema setup, no manual mapping.

9
available pipelines
164
extractable fields
∞
Auto-refresh

Available integrations

Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Combine the Ticket Actions and Parent/Child Tickets pipelines in BI TOTVS to map complex workflows and identify bottlenecks in your support operations. Data analysts can cross-reference Ticket Owners with Satisfaction Survey Responses to measure individual agent performance and correlate with satisfaction ratings. Marketing managers use Custom Ticket Fields data to segment requests by inquiry type and contact origin, creating custom reports that inform communication strategies.

Try out all the features for free for 14 days

How to create Movidesk dashboards in BI TOTVS

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Movidesk as data source

Access Kondado and add Movidesk as a new data source, entering your API credentials and selecting desired pipelines from the nine available options.

2
Select BI TOTVS as destination

Choose BI TOTVS as your visualization destination, setting the replication frequency according to your business needs: every five minutes, fifteen minutes, hourly, or daily.

3
Build dashboards and configure refresh

Access BI TOTVS to create custom reports with the replicated data, using fields from Tickets, Clients, and Satisfaction Surveys for complete support analysis.

Access Movidesk data in BI TOTVS and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Movidesk > Airtable
Alteryx
Movidesk > Alteryx
Amazon Quicksight
Movidesk > Amazon Quicksight
BIMachine
Movidesk > BIMachine
Cortex
Movidesk > Cortex
Data Studio
Movidesk > Data Studio
Geckoboard
Movidesk > Geckoboard
Grafana
Movidesk > Grafana
IBM Cognos Analytics
Movidesk > IBM Cognos Analytics
Klipfolio
Movidesk > Klipfolio
Looker Studio
Movidesk > Looker Studio
Looker
Movidesk > Looker
Looqbox
Movidesk > Looqbox
Metabase
Movidesk > Metabase
Microstrategy
Movidesk > Microstrategy
Pentaho
Movidesk > Pentaho
Power BI
Movidesk > Power BI
Qlik Cloud Analytics
Movidesk > Qlik Cloud Analytics
Qlik Sense
Movidesk > Qlik Sense
Qlik
Movidesk > Qlik
QlikView
Movidesk > QlikView
Redash
Movidesk > Redash
Superset
Movidesk > Superset
Tableau
Movidesk > Tableau
BI TOTVS
Movidesk > BI TOTVS
Zoho Analytics
Movidesk > Zoho Analytics

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in BI TOTVS automatically

How do I set up the Movidesk connection on Kondado? ▼
Navigate to the data sources page in Kondado and select Movidesk. Enter your Movidesk API credentials and choose which pipelines to replicate, such as Tickets and Ticket Clients. The setup takes less than five minutes and requires no technical expertise.
What dashboards can I build with Movidesk data in BI TOTVS? ▼
You can construct customer satisfaction control panels, protocol resolution time analysis, and performance reports by support agent. Use the Satisfaction Survey Responses and Ticket Actions pipelines to visualize support trends and identify opportunities for service improvement.
How frequently is Movidesk data updated in BI TOTVS? ▼
Kondado offers configurable replication schedules, allowing updates every five minutes, fifteen minutes, hourly, or daily. You define the ideal interval based on the criticality of your business support information.
What support KPIs can I track in BI TOTVS? ▼
Monitor first contact resolution rate, average handling time, customer satisfaction by ticket category, and workload per owner. The Tickets and Satisfaction Survey Responses pipelines provide essential metrics for service desk management.
Are there pre-built report templates for Movidesk in BI TOTVS? ▼
No pre-built templates are available, but you can create custom dashboards combining the nine available pipelines. The structure of 164 fields allows building tailored reports for specific support analysis needs.
How do I share BI TOTVS dashboards with my team? ▼
After publishing your reports in BI TOTVS, use the tool's sharing permissions to distribute access with sales leaders and operations teams. Data remains automatically updated according to the schedule configured in Kondado.
Can I connect Movidesk to tools other than BI TOTVS? ▼
Yes, Kondado allows sending data from Movidesk to various destinations including Power BI, Google Sheets, BigQuery, or Looker Studio. You can also replicate to PostgreSQL, MySQL, Excel, or Amazon S3 as needed.

Try out all the features for free for 14 days