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You can easily visualize Movidesk data in Qlik Sense by using Kondado to replicate your support information directly into your analytics environment. With no intermediate databases or complex setup, business teams can access ticket, client, and satisfaction data to make faster, more informed decisions. Simply choose Movidesk as your data source, select Qlik Sense as the destination, and start building insightful reports that help you track service performance and customer satisfaction trends. The process requires no technical expertise, so marketing and operations teams can get started quickly.
Kondado provides a direct connection that replicates Movidesk data to Qlik Sense on a configurable schedule, giving business users visual access to 164 fields across nine pipelines including Tickets, Ticket Actions, and Satisfaction Survey Responses. Your operations and support teams can monitor protocols, track owner assignments, and analyze survey feedback without writing any code, turning raw service desk information into clear visual stories that drive daily improvements.
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Once your Movidesk information is available in Qlik Sense, you can combine pipelines such as Tickets, Ticket Owners, and Satisfaction Survey Responses to uncover meaningful business insights. For example, you can visualize which team members handle the most requests, identify recurring issues by analyzing Ticket Actions, and measure customer happiness through satisfaction scores. This combination helps support managers allocate resources wisely, reduce response times, and improve service quality based on actual data rather than guesswork. By bringing together ticket hierarchies and client details, you create a complete view of your service operation that drives smarter daily decisions.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Ticket Actions | Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows. |
| Custom Ticket Fields | Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs. |
| Ticket Clients | Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis. |
| Ticket Owners | Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments. |
| Satisfaction Survey Questions | Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question. |
| People | Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management. |
| Satisfaction Survey Responses | Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis. |
| Tickets | Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests. |
| Parent/Child Tickets | Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log in to Kondado and add Movidesk as a new data source by entering your account credentials. The platform will display all nine available pipelines so you can choose exactly what to replicate.
Select Qlik Sense as your destination to create a direct Via Kondado connection that sends your chosen Movidesk data straight into your analytics environment. No intermediate databases or manual file transfers are needed.
Open Qlik Sense to build custom reports using your replicated Movidesk fields, then set a configurable schedule to keep your reports updated automatically. Your team can start visualizing ticket trends and satisfaction metrics immediately.
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Try out all the features for free for 14 days