Connect Movidesk to Qlik Sense: Dashboards in Minutes

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Movidesk
Qlik Sense

Visualize Movidesk Data in Qlik Sense

You can easily visualize Movidesk data in Qlik Sense by using Kondado to replicate your support information directly into your analytics environment. With no intermediate databases or complex setup, business teams can access ticket, client, and satisfaction data to make faster, more informed decisions. Simply choose Movidesk as your data source, select Qlik Sense as the destination, and start building insightful reports that help you track service performance and customer satisfaction trends. The process requires no technical expertise, so marketing and operations teams can get started quickly.

Kondado provides a direct connection that replicates Movidesk data to Qlik Sense on a configurable schedule, giving business users visual access to 164 fields across nine pipelines including Tickets, Ticket Actions, and Satisfaction Survey Responses. Your operations and support teams can monitor protocols, track owner assignments, and analyze survey feedback without writing any code, turning raw service desk information into clear visual stories that drive daily improvements.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Once your Movidesk information is available in Qlik Sense, you can combine pipelines such as Tickets, Ticket Owners, and Satisfaction Survey Responses to uncover meaningful business insights. For example, you can visualize which team members handle the most requests, identify recurring issues by analyzing Ticket Actions, and measure customer happiness through satisfaction scores. This combination helps support managers allocate resources wisely, reduce response times, and improve service quality based on actual data rather than guesswork. By bringing together ticket hierarchies and client details, you create a complete view of your service operation that drives smarter daily decisions.

Try out all the features for free for 14 days

Movidesk data available in Qlik Sense

9
available pipelines
164
extractable fields

Available integrations

Integration Description
Ticket Actions Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.
Ticket Actions
Records actions taken on tickets, including fields such as id, protocol, and origin, enabling analysis of interactions and workflows.
Custom Ticket Fields
Contains information about custom fields in tickets, allowing the inclusion of specific data such as type and value, adapting to user needs.
Ticket Clients
Lists clients associated with tickets, including fields such as id, businessname, and cpfcnpj, facilitating user identification and analysis.
Ticket Owners
Identifies the owners of tickets, with fields such as persons_id and name, allowing efficient management of responsibilities and assignments.
Satisfaction Survey Questions
Stores questions used in satisfaction surveys, allowing feedback analysis with fields such as id and question.
People
Contains information about people, including fields such as id, persontype, and username, facilitating contact and user management.
Satisfaction Survey Responses
Records responses provided in satisfaction surveys, with fields such as id, persons_id, and response, allowing feedback analysis.
Tickets
Stores information about tickets, including fields such as id, protocol, and systemstatus, allowing tracking and management of requests.
Parent/Child Tickets
Defines the relationship between parent and child tickets, with fields such as id and relationship_id, facilitating the management of ticket hierarchies.

Try out all the features for free for 14 days

How to create Movidesk dashboards in Qlik Sense

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Add Movidesk to Kondado

Log in to Kondado and add Movidesk as a new data source by entering your account credentials. The platform will display all nine available pipelines so you can choose exactly what to replicate.

2
Choose Qlik Sense destination

Select Qlik Sense as your destination to create a direct Via Kondado connection that sends your chosen Movidesk data straight into your analytics environment. No intermediate databases or manual file transfers are needed.

3
Create reports and schedule updates

Open Qlik Sense to build custom reports using your replicated Movidesk fields, then set a configurable schedule to keep your reports updated automatically. Your team can start visualizing ticket trends and satisfaction metrics immediately.

Access Movidesk data in Qlik Sense and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize Movidesk data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing Movidesk data in Qlik Sense automatically

How do I configure Movidesk to send data into Qlik Sense?
Start by adding Movidesk to Kondado and authenticating your account credentials. Then select Qlik Sense as the destination and enable the pipelines you need; the Via Kondado connection handles the rest without requiring any local database installation.
What kind of analysis can I run by combining different Movidesk pipelines in Qlik Sense?
You can cross-reference Ticket Owners with Ticket Actions to see exactly how each team member resolves requests over time. Layering in Custom Ticket Fields also lets you filter and segment your reports by the unique categories your business already uses inside Movidesk.
How do I keep my Movidesk Qlik Sense dashboards up to date?
You choose a configurable schedule during setup, such as every fifteen minutes or once per day, and Kondado automatically replicates new and updated records. This means your Qlik Sense charts stay current with the latest service desk activity.
Which performance indicators work best for Movidesk dashboards in Qlik Sense?
Useful indicators include ticket reopen rates, average time spent per Ticket Action, client distribution from Ticket Clients, and completion ratios from Satisfaction Survey Responses. These visuals help managers identify training needs and optimize support workflows.
Can I build and share Movidesk service reports with my entire company through Qlik Sense?
Yes, Qlik Sense allows you to publish and share interactive reports with any department, from operations to executive leadership. Everyone views the same refreshed Movidesk data, ensuring all teams work from a single source of truth when discussing service improvements.
Does Kondado support sending Movidesk data to destinations other than Qlik Sense?
Yes, you can also send your data to Power BI, Looker Studio, Google Sheets, or BigQuery if your team prefers different analytics environments.

Try out all the features for free for 14 days