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Kondado lets you connect your Blip (take) account and send customer service data directly into Grafana for beautiful, easy-to-read dashboards. You choose exactly how often the data refreshes, from every five minutes to once daily, so your team always sees up-to-date information without any manual work. You do not need intermediate databases or complex configuration: simply authenticate your account and start building reports right away.
Kondado replicates Blip (take) data into Grafana on a configurable schedule, enabling business teams to monitor ticket status, creation trends, and unread message counts through automated, shareable dashboards.
With this setup, marketing and operations teams can spot response bottlenecks, compare daily ticket volume across channels, and make faster decisions using clear visual data. The entire process requires no coding, which means you can go from connection to actionable insights in minutes rather than days.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Visualizing Blip (take) information in Grafana turns everyday service records into clear insights your whole team can use. The Tickets pipeline gives you access to details such as status, creation date, and unread message counts, allowing you to build dashboards that show average response times, peak support hours, and backlog trends. Operations managers can filter by status to prioritize urgent conversations, while marketing teams analyze creation dates to tie campaign launches to support demand. These combined insights help you allocate staff efficiently and improve customer satisfaction without digging through spreadsheets.
Try out all the features for free for 14 days
| Integration | Description |
|---|---|
| Tickets | Includes information about tickets, such as id, status, creation date, and number of unread messages. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Log into Kondado and add Blip (take) as a new data source by entering your account credentials. This authorizes Kondado to replicate your Tickets data automatically.
Select Grafana from the destination list to complete the link. Your Blip (take) fields will become available as queryable data inside your Grafana workspace.
Create custom reports in Grafana using your replicated Blip (take) data, then choose a refresh interval such as every five minutes or daily inside Kondado. Your dashboards will stay updated on that schedule without any extra work.
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Try out all the features for free for 14 days