No-code pipeline · Zendesk Chat (Zopim) → Google Sheets

Send data from Zendesk Chat (Zopim) to Google Sheets

Get started for free

No credit card required | 14 days | 10 million records | 30 pipelines

or sign up with your email

By signing up, you agree to Kondado’s Terms of service and Privacy policy

From Zendesk Chat (Zopim) to Google Sheets: managed, scheduled, no code.

Creating a pipeline that sends data from Zendesk Chat (Zopim) to Google Sheets spreadsheets takes only a few minutes with Kondado. And the whole integration from Zendesk Chat (Zopim) to Google Sheets is managed and executed by our platform. With Kondado, you can focus on extracting value from Zendesk Chat (Zopim) data and combining it with other data in your Google Sheets spreadsheet

Connect Zendesk Chat (Zopim) now →

Send Zendesk Chat (Zopim) Data to Google Sheets

Kondado provides a direct integration that replicates your Zendesk Chat (Zopim) data to Google Sheets automatically on a configurable schedule. To begin, connect your Zendesk Chat (Zopim) account as a data source, select Google Sheets as your destination, and choose which pipelines to replicate from the available options. Simply authenticate your credentials through the visual interface, map your desired data fields, and set your preferred update frequency to begin the automated replication process. The platform handles all data extraction and loading processes, eliminating manual CSV exports and ensuring your customer service metrics stay current in your spreadsheet without requiring technical coding or API configuration.

Kondado automatically replicates Zendesk Chat (Zopim) data including chat duration, response times, satisfaction ratings, visitor details, agent information, and session metadata to Google Sheets on a configurable schedule ranging from every 5 minutes to daily. The service requires no coding or technical setup, delivering 76 fields of conversation data directly into your spreadsheet cells for immediate analysis and reporting.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Available Pipelines and Use Cases

Once the Chats pipeline delivers your Zendesk Chat (Zopim) data to Google Sheets, you can analyze conversation duration, response times, and satisfaction ratings alongside other business metrics. With 76 fields including visitor names, agent identifiers, and complete session records available in your spreadsheet, teams can build custom performance dashboards, calculate average handling times by agent, or correlate chat volume with sales data from other sources. This direct integration ensures your customer service analytics stay current without manual data entry, enabling faster decision-making and more accurate reporting.

Try out all the features for free for 14 days

Replicated to Google Sheets

Zendesk Chat (Zopim) data available for Google Sheets

Tables Kondado writes into your Google Sheets, on a schedule you control.

available pipeline

extractable fields

Google Sheets

Destination

Available integrations

Chats

Chats table includes information such as duration, average response time, and satisfaction rating. Fields include id, visitor name, agent name, and session data.

See all available data → Send Zendesk Chat (Zopim) to Google Sheets →

Try out all the features for free for 14 days

How to send Zendesk Chat (Zopim) data to Google Sheets

Sync data automatically — no code, no manual exports.

Connect Zendesk Chat (Zopim)

Authenticate your Zendesk Chat (Zopim) credentials in Kondado to establish the data source connection and enable access to your chat history and conversation metadata.

Configure Google Sheets

Choose Google Sheets as your destination and specify the target spreadsheet where your replicated data will reside, ensuring your team has appropriate access permissions.

Select Data and Schedule

Select the Chats pipeline and specific fields you want to replicate, then configure your update schedule to automate data delivery at your preferred intervals.

Try out all the features for free for 14 days

Hundreds of data-driven companies trust Kondado

Why Kondado?

Focus on extracting value from your data and leave the rest to us

Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

Learn More About Our Platform →

From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →

Predictable pricing

No surprise invoices, pick a plan and change it anytime

Check out our plans →

Send data from Zendesk Chat (Zopim) to other destinations

Zendesk Chat (Zopim) > Looker Studio

Zendesk Chat (Zopim) > Power BI

Other visualizations

Zendesk Chat (Zopim) > Amazon S3

Zendesk Chat (Zopim) > BigQuery

Zendesk Chat (Zopim) > Excel

Zendesk Chat (Zopim) > Google Sheets

Zendesk Chat (Zopim) > MySQL

Zendesk Chat (Zopim) > PostgreSQL

Zendesk Chat (Zopim) > Redshift

Zendesk Chat (Zopim) > SQL Server

Choose a tool to visualize your Zendesk Chat (Zopim) data

If the software you need is not listed, drop us a messagem. You can use almost every tool

Zendesk Chat (Zopim) > Airtable

Zendesk Chat (Zopim) > Alteryx

Zendesk Chat (Zopim) > Amazon Quicksight

Zendesk Chat (Zopim) > BIMachine

Zendesk Chat (Zopim) > Cortex

Zendesk Chat (Zopim) > Data Studio

Zendesk Chat (Zopim) > Geckoboard

Zendesk Chat (Zopim) > Grafana

Zendesk Chat (Zopim) > IBM Cognos Analytics

Zendesk Chat (Zopim) > Klipfolio

Zendesk Chat (Zopim) > Looker Studio

Zendesk Chat (Zopim) > Looker

Zendesk Chat (Zopim) > Looqbox

Zendesk Chat (Zopim) > Metabase

Zendesk Chat (Zopim) > Microstrategy

Zendesk Chat (Zopim) > Pentaho

Zendesk Chat (Zopim) > Power BI

Zendesk Chat (Zopim) > Qlik Cloud Analytics

Zendesk Chat (Zopim) > Qlik Sense

Zendesk Chat (Zopim) > Qlik

Zendesk Chat (Zopim) > QlikView

Zendesk Chat (Zopim) > Redash

Zendesk Chat (Zopim) > Superset

Zendesk Chat (Zopim) > Tableau

Zendesk Chat (Zopim) > BI TOTVS

Zendesk Chat (Zopim) > Zoho Analytics

Frequently Asked Questions (FAQ)

Answers about sending Zendesk Chat (Zopim) data to Google Sheets automatically

How does the Zendesk Chat to Google Sheets replication work? ▼

Kondado creates a direct integration between your Zendesk Chat (Zopim) account and Google Sheets, automatically extracting conversation data through available pipelines. The platform replicates fields such as chat duration, visitor information, and agent performance metrics into your spreadsheet on your chosen schedule. You select which data points to include during setup, and Kondado handles the ongoing synchronization without requiring manual exports or API coding.

What specific Zendesk Chat data fields are available in Google Sheets? ▼

The Chats pipeline includes 76 distinct fields covering conversation metadata, participant details, and performance indicators. You can replicate data points including session ID, visitor name, assigned agent, chat duration, average response time, and satisfaction ratings directly into your spreadsheet cells. This comprehensive field selection enables detailed analysis of customer service interactions and team productivity metrics within your familiar Google Sheets environment.

How often does Zendesk Chat data update in my Google Sheets? ▼

Kondado updates your data on a configurable schedule that you set during the initial setup, with options ranging from every 5 minutes to daily intervals. This near-real-time synchronization ensures your customer service reports reflect recent conversations without overwhelming your API limits or spreadsheet capacity. You can adjust the frequency anytime based on your reporting needs and data volume requirements.

Can I combine Zendesk Chat data with other sources in Google Sheets? ▼

Yes, you can replicate data from multiple sources into the same Google Sheets workbook or separate tabs for comprehensive cross-channel analysis. Many users combine Zendesk Chat conversation metrics with CRM data, sales figures, or marketing analytics to correlate customer service interactions with revenue outcomes. Kondado supports connections to 80+ data sources, enabling you to build unified reports that span your entire business stack.

What format does Zendesk Chat data take when replicated to Google Sheets? ▼

The data arrives as structured rows and columns with headers corresponding to the pipeline fields you selected during configuration. Each chat session typically occupies one row, with columns representing specific attributes like visitor email, start time, agent name, and satisfaction scores. This tabular format works natively with Google Sheets functions, pivot tables, and charting tools for immediate analysis.

Do I need coding skills to set up Zendesk Chat to Google Sheets replication? ▼

No technical coding or API configuration is required to connect Zendesk Chat (Zopim) to Google Sheets through Kondado. The setup process uses a visual interface where you authenticate your accounts, select pipelines, and configure update schedules through dropdown menus. This no-code approach allows business analysts and customer service managers to maintain their data flows independently.

Can I send Zendesk Chat data to destinations other than Google Sheets? ▼

Absolutely, Kondado enables you to replicate your chat data to multiple destinations simultaneously or switch between them as needed. You can send the same Zendesk Chat information to BigQuery for data warehousing, Power BI for advanced visualization, or Looker Studio for dashboard creation alongside your Google Sheets replication. This flexibility supports different analytical workflows across your organization.

Try out all the features for free for 14 days

Related on Kondado

Try out all the features for free for 14 days