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Kondado provides a direct connection between Sympla and IBM Cognos Analytics, allowing event organizers and marketing teams to transform ticket sales data into actionable visual insights without any technical complexity. Simply connect your Sympla account as a data source, select IBM Cognos Analytics as your destination, and start building reports that track event performance, participant engagement, and revenue metrics. Your data refreshes on a configurable schedule, ensuring your dashboards always display current ticket sales and registration information for timely decision-making. With no code required and no intermediate databases to manage, you can focus on analyzing event success rather than wrestling with data preparation.
Kondado connects Sympla to IBM Cognos Analytics via a direct “Via Kondado” connection with no intermediate databases required, replicating Events, Participants, and Orders data on a configurable schedule ranging from every 5 minutes to daily updates.
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By combining Sympla event data with IBM Cognos Analytics visualization capabilities, you can create comprehensive reports that reveal patterns in ticket sales and attendee behavior. The Events pipeline provides visibility into your event calendar and publication status, while the Participants and Orders pipelines deliver detailed insights into who is attending and how revenue flows through your ticketing operations. Marketing teams can analyze which events drive the most registrations, track conversion rates from page views to purchases, and monitor approval times for pending orders. Operations teams benefit from automated reporting on participant demographics and ticket redemption patterns, enabling data-driven decisions about venue capacity, pricing strategies, and promotional timing without manual data compilation.
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| Integration | Description |
|---|---|
| Events | Includes information such as event name, start and end dates, and whether it is published or canceled. |
| Participants | Contains data about participants, including last name, email, and unique ticket identifier. |
| Orders | Presents order details such as status, approval date, and total order value. |
Try out all the features for free for 14 days
Visualize your data automatically — no spreadsheet exports or custom scripts.
Navigate to your Kondado account and add Sympla as a new data source by entering your API credentials. Select the Events, Participants, and Orders pipelines you want to replicate into your analytics environment.
Select IBM Cognos Analytics as your destination to establish the direct connection. This creates the pathway for your event data to flow into your reporting environment without intermediate storage requirements.
Set your preferred update frequency from every 5 minutes to daily, then start building custom reports in IBM Cognos Analytics that visualize ticket sales trends and attendee demographics. Your dashboards stay current automatically based on the schedule you defined.
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Try out all the features for free for 14 days