No-code pipeline · Hi Platform → Excel

Send data from Hi Platform to Excel

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From Hi Platform to Excel: managed, scheduled, no code.

Creating a pipeline that sends data from Hi Platform to Excel spreadsheets takes only a few minutes with Kondado. And the whole integration from Hi Platform to Excel is managed and executed by our platform. With Kondado, you can focus on extracting value from Hi Platform data and combining it with other data in your Excel spreadsheet

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Connect Hi Platform to Excel for Automated Replication

Connect your Hi Platform account to Kondado and select Excel as your destination to begin automated data replication. Choose the Tickets pipeline containing 220 fields of comprehensive support data, configure your preferred update schedule from every 5 minutes to daily intervals, and watch as detailed ticket information flows directly into your Excel workbooks. This seamless connection eliminates manual CSV exports and ensures your customer service analysis remains current through automated data delivery.

Once your Hi Platform data arrives in Excel, leverage familiar spreadsheet tools to analyze ticket resolution times, track agent performance metrics, and monitor customer support trends across your organization. Build custom pivot tables and dynamic charts that transform raw ticket data into actionable insights, enabling stakeholders to make informed decisions about service quality and operational efficiency using the full power of Excel’s analytical capabilities.

Kondado replicates Hi Platform Tickets data to Excel on a configurable schedule, automatically updating your spreadsheets with 220 fields including ticket status, interactions, and timestamps like created_at and resolved_at.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Available Hi Platform Pipelines for Excel

With the Tickets pipeline, you gain access to comprehensive support data including ticket identifiers, account associations, detailed status histories, and precise timestamps for creation and resolution. Analyze SLA compliance by calculating time differences between created_at and resolved_at fields, or build pivot tables that aggregate ticket volumes by status and account to identify recurring customer issues and escalation patterns. Combine interaction data with Excel’s collaboration features to share up-to-date support insights with your team and drive data-informed decisions about resource allocation and customer service improvements.

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Replicated to Excel

Hi Platform data available for Excel

Tables Kondado writes into your Excel, on a schedule you control.

available pipeline

220

extractable fields

Excel

Destination

Available integrations

Tickets

Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.

See all available data → Send Hi Platform to Excel →

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How to send Hi Platform data to Excel

Sync data automatically — no code, no manual exports.

Connect Hi Platform to Kondado

Authenticate your Hi Platform account in Kondado's interface to establish the API connection. Provide your credentials to enable automated extraction of Tickets data for replication to your spreadsheets.

Configure Excel Destination

Set up Excel as your destination by specifying the target workbooks where Hi Platform data should load. Kondado delivers replicated Tickets data directly to your specified Excel files, making them accessible via Microsoft 365 for web-based analysis and sharing.

Select Tickets Pipeline and Schedule

Choose the Tickets pipeline containing 220 fields of support data and configure your replication frequency from 5 minutes to daily intervals. This determines how often Kondado extracts new ticket information from Hi Platform and updates your Excel spreadsheets automatically.

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Send data from Hi Platform to other destinations

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Hi Platform > Excel

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Hi Platform > SQL Server

Choose a tool to visualize your Hi Platform data

If the software you need is not listed, drop us a messagem. You can use almost every tool

Hi Platform > Airtable

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Hi Platform > Geckoboard

Hi Platform > Grafana

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Hi Platform > Klipfolio

Hi Platform > Looker Studio

Hi Platform > Looker

Hi Platform > Looqbox

Hi Platform > Metabase

Hi Platform > Microstrategy

Hi Platform > Pentaho

Hi Platform > Power BI

Hi Platform > Qlik Cloud Analytics

Hi Platform > Qlik Sense

Hi Platform > Qlik

Hi Platform > QlikView

Hi Platform > Redash

Hi Platform > Superset

Hi Platform > Tableau

Hi Platform > BI TOTVS

Hi Platform > Zoho Analytics

Frequently Asked Questions (FAQ)

Answers about sending Hi Platform data to Excel automatically

How does Kondado send Hi Platform data to Excel? ▼

Kondado connects to your Hi Platform account via API to extract data from the Tickets pipeline, then loads it into your Excel workbooks on the schedule you configure. The automated process handles data transformation and delivery without requiring manual CSV exports or copy-paste workflows.

What Hi Platform data can I replicate to Excel? ▼

You can replicate the Tickets pipeline, which includes 220 fields covering ticket identifiers, account associations, current status, interaction histories, and critical timestamps like created_at and resolved_at. This comprehensive dataset enables detailed support analytics and SLA tracking directly within your spreadsheets.

How often does Hi Platform data update in Excel? ▼

Kondado updates your Excel workbooks on a configurable schedule that you control, with frequency options ranging from every 5 minutes to daily intervals. This automated replication ensures your ticket data remains current for time-sensitive reporting without manual refresh cycles.

Can I combine Hi Platform data with other sources in Excel? ▼

Yes, Kondado supports replication from over 80 data sources, allowing you to blend Hi Platform Tickets with CRM or sales data in the same Excel environment. You can also send Hi Platform data to Power BI, Google Sheets, or BigQuery if your team uses multiple analytics platforms.

What format does Hi Platform data take in Excel? ▼

Data arrives as structured datasets with each of the 220 Tickets pipeline fields mapped to individual columns in your Excel workbooks. The standardized format works immediately with Excel's native features including formulas, pivot tables, and charting tools for instant analysis.

Can I automate Hi Platform reports in Excel? ▼

Yes, once Kondado delivers your Hi Platform data, you can build report templates in Excel that automatically refresh with updated ticket information on your configured schedule. Create SLA tracking dashboards, agent performance scorecards, or trend analyses that populate without manual data entry.

How do I schedule Hi Platform data updates to Excel? ▼

During the pipeline configuration, you select your preferred replication frequency in Kondado's interface, choosing from intervals between 5 minutes and daily updates. The system then automatically extracts new and modified Tickets data from Hi Platform and loads it into your specified Excel workbooks at these set intervals.

Do I need technical skills to connect Hi Platform to Excel? ▼

No coding is required, Kondado provides a no-code interface where you authenticate your Hi Platform account and select the Tickets pipeline through a visual setup process. The platform manages API connections and data formatting, delivering analysis-ready ticket data directly to your Excel spreadsheets.

Try out all the features for free for 14 days

Related on Kondado

Try out all the features for free for 14 days