Send data from Hi Platform to SQL Server
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Send Hi Platform Data to SQL Server
Set up automated pipelines that extract your customer service data and load it directly into your Microsoft database. Kondado provides a direct integration between Hi Platform and SQL Server, allowing you to replicate tickets, interactions, and timestamps without writing code. Configure your data source once, select your destination, and define how often you want updates to run, whether every few minutes or daily.
Kondado replicates Hi Platform Tickets data to SQL Server on a configurable schedule, keeping your customer support metrics synchronized and ready for analysis in your preferred business intelligence tools.
Once your data arrives in SQL Server, you can combine Hi Platform information with sales records, financial data, or marketing metrics stored in the same database. This enables comprehensive reporting across your entire customer journey, from initial contact through post-sale support. Technical teams can query the structured data immediately using T-SQL while analysts build visualizations in tools like Power BI or Looker Studio.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
Available Hi Platform Pipelines for SQL Server
The Tickets pipeline brings comprehensive customer service data into your SQL Server environment, including ticket IDs, account associations, status transitions, and detailed interaction logs. With 220 fields available, you can track resolution times through timestamps like created_at and resolved_at while monitoring agent performance via status updates and interaction histories.
In SQL Server, this data becomes the foundation for custom support dashboards that track first-response times, escalation patterns, and customer satisfaction trends across your organization. Combine these metrics with data from Hi Platform alongside other sources in your database to build unified reports that reveal the complete health of your customer relationships and optimize your support operations.
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Hi Platform data available for SQL Server
Available integrations
| Integration | Description |
|---|---|
| Tickets | Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at. |
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How to send Hi Platform data to SQL Server
Sync data automatically — no code, no manual exports.
Connect Your Hi Platform Account
Authenticate your Hi Platform data source in Kondado by providing your API credentials, allowing access to the Tickets pipeline and its 220 fields.
Configure SQL Server Destination
Enter your SQL Server connection parameters including server address, database name, and authentication details to establish the target location for your replicated data.
Select Data and Set Schedule
Choose the Tickets pipeline from Hi Platform and define your update frequency, selecting from intervals as frequent as every 5 minutes or longer daily periods based on your reporting needs.
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Hundreds of data-driven companies trust Kondado
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