Dashboards in minutes

Connect Hi Platform to Looker Studio: Dashboards in Minutes

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No credit card required | 14 days | 10 million records | 30 pipelines

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Connect Hi Platform to Looker Studio

Connect your Hi Platform account to Looker Studio through Kondado and start building visual reports without writing a single line of code or managing complex technical infrastructure. Our direct integration replicates your customer service data on a configurable schedule, enabling marketing and operations teams to monitor support interactions, track team productivity, and identify service trends through automated dashboards that refresh automatically.

1
available pipeline
220
extractable fields
  • ✓No code, no spreadsheets
  • ✓Auto-refreshed data
  • ✓14-day free trial
Connect Hi Platform now →

Try out all the features for free for 14 days

With Kondado, business users transform complex Hi Platform metrics into clear visualizations that drive faster strategic decisions. Track ticket resolution times, agent performance, and customer satisfaction patterns directly in Looker Studio while keeping your entire team aligned with current data. The intuitive setup process means you can start analyzing your support operations within minutes, not days.

Kondado connects Hi Platform to Looker Studio using a Via Kondado connection with no intermediate databases required, allowing you to replicate data on a configurable schedule ranging from every 5 minutes to daily updates while maintaining automated report refreshes.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

Try out all the features for free for 14 days

Available data

Hi Platform data available in Looker Studio

Each item below is automatically replicated by Kondado from Hi Platform into Looker Studio — no schema setup, no manual mapping.

1
available pipeline
220
extractable fields
∞
Auto-refresh

Available integrations

Tickets
Table contains information about tickets, including fields such as id, account_id, and status, as well as interactions and timestamps like created_at and resolved_at.
Full docs on the wiki → Start free trial →

Try out all the features for free for 14 days

Available Data for Analysis

Combine Hi Platform ticket information with Looker Studio’s visualization capabilities to unlock actionable insights about your customer service operations. The Tickets pipeline brings essential fields like status timestamps, interaction records, and resolution data directly into your reporting environment without manual exports.

Analyze created_at and resolved_at timestamps to measure average response times and identify bottlenecks in your support workflow. Monitor ticket status distributions to balance team workloads, track customer interaction patterns over time, and visualize agent performance metrics, enabling data-driven decisions that improve service quality and operational efficiency while keeping stakeholders informed.

Try out all the features for free for 14 days

How to create Hi Platform dashboards in Looker Studio

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect Hi Platform to Kondado

Add Hi Platform as a data source in your Kondado dashboard and authenticate your account to establish the initial connection.

2
Select Looker Studio Destination

Choose Looker Studio as your destination and configure which ticket fields and historical data you want to replicate for visualization.

3
Build Dashboards and Configure Refresh

Design your custom reports in Looker Studio using the replicated Hi Platform data and set your preferred automatic refresh schedule to keep insights current.

Access Hi Platform data in Looker Studio and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

55pbx
55pbx
ActiveCampaign
ActiveCampaign
Google Ads
Google Ads
Amazon S3
Amazon S3
api4com
api4com
Apple App Store
Apple App Store
ASAAS
ASAAS
AWS CloudWatch Metrics
AWS CloudWatch Metrics
Azure Table Storage
Azure Table Storage
BigQuery
BigQuery
Bing
Bing
Bitrix24 CRM
Bitrix24 CRM
Bling!
Bling!
Blip (take)
Blip (take)
ClickUp
ClickUp
Clockify
Clockify
ContaAzul
ContaAzul
Criteo
Criteo
E-goi
E-goi
EADBOX
EADBOX
Exact Sales
Exact Sales
Facebook Ads
Facebook Ads
Facebook
Facebook
Fatura Simples
Fatura Simples
Freshdesk
Freshdesk
FTP
FTP
Google Analytics GA4
Google Analytics GA4
Google Cloud Storage
Google Cloud Storage
Google Play Store
Google Play Store
Google Search Console
Google Search Console
Google Sheets
Google Sheets
Granatum
Granatum
Hi Platform
Hi Platform
Hotmart
Hotmart
Hubspot
Hubspot
Huggy
Huggy
InfluxDB v1
InfluxDB v1
Infusionsoft (Keap)
Infusionsoft (Keap)
Instagram Ads
Instagram Ads
Instagram
Instagram
Jira
Jira
Linkedin
Linkedin
Loja Integrada
Loja Integrada
MailChimp
MailChimp
Mandrill
Mandrill
Mautic
Mautic
Meetime
Meetime
Mercado Libre
Mercado Libre
Meta Ads
Meta Ads
Microsoft Ads
Microsoft Ads
Microsoft Advertising
Microsoft Advertising
Mixpanel
Mixpanel
monday.com
monday.com
MongoDB
MongoDB
Movidesk
Movidesk
MySQL (& MariaDB)
MySQL (& MariaDB)
NectarCRM
NectarCRM
Notion
Notion
Nuvemshop (Tiendanube)
Nuvemshop (Tiendanube)
Olist Tiny
Olist Tiny
Omie
Omie
Oracle
Oracle
Pagar.me
Pagar.me
Pinterest Ads
Pinterest Ads
Pipedrive
Pipedrive
Pipefy
Pipefy
PipeRun
PipeRun
Ploomes
Ploomes
PostgreSQL
PostgreSQL
Pushwoosh
Pushwoosh
RDStation CRM
RDStation CRM
RDStation
RDStation
Recruiterbox
Recruiterbox
Salesforce Marketing Cloud (Exact Target)
Salesforce Marketing Cloud (Exact Target)
Salesforce
Salesforce
SenseData
SenseData
Shopify
Shopify
SQLServer
SQLServer
Stilingue
Stilingue
Superlogica
Superlogica
Sympla
Sympla
Taboola
Taboola
Tangerino
Tangerino
TikTok Ads
TikTok Ads
TikTok Organic
TikTok Organic
Tiny ERP
Tiny ERP
Toggl
Toggl
Tray
Tray
Trello
Trello
Twilio
Twilio
VNDA
VNDA
VTEX
VTEX
Wake Commerce
Wake Commerce
Webhook
Webhook
Wootric
Wootric
WordPress
WordPress
X Ads
X Ads
YouTube
YouTube
Zeeng
Zeeng
Zendesk Chat (Zopim)
Zendesk Chat (Zopim)
Zendesk
Zendesk

Visualize Hi Platform data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

Airtable
Hi Platform > Airtable
Alteryx
Hi Platform > Alteryx
Amazon Quicksight
Hi Platform > Amazon Quicksight
BIMachine
Hi Platform > BIMachine
Cortex
Hi Platform > Cortex
Data Studio
Hi Platform > Data Studio
Geckoboard
Hi Platform > Geckoboard
Grafana
Hi Platform > Grafana
IBM Cognos Analytics
Hi Platform > IBM Cognos Analytics
Klipfolio
Hi Platform > Klipfolio
Looker Studio
Hi Platform > Looker Studio
Looker
Hi Platform > Looker
Looqbox
Hi Platform > Looqbox
Metabase
Hi Platform > Metabase
Microstrategy
Hi Platform > Microstrategy
Pentaho
Hi Platform > Pentaho
Power BI
Hi Platform > Power BI
Qlik Cloud Analytics
Hi Platform > Qlik Cloud Analytics
Qlik Sense
Hi Platform > Qlik Sense
Qlik
Hi Platform > Qlik
QlikView
Hi Platform > QlikView
Redash
Hi Platform > Redash
Superset
Hi Platform > Superset
Tableau
Hi Platform > Tableau
BI TOTVS
Hi Platform > BI TOTVS
Zoho Analytics
Hi Platform > Zoho Analytics

Related on Kondado

Hundreds of data-driven companies trust Kondado
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Why Kondado?

Focus on extracting value from your data and leave the rest to us

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Wherever you need

With the same platform, you send data to AI (Claude/ChatGPT via MCP), reports, spreadsheets, databases, data warehouses, and data lakes. ETL and ELT

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From wherever you need

Data from over 80 sources for Marketing, Ecommerce, ERPs, Customer Service, Finance, Databases, and much more

Learn More About Our Data Sources →
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Predictable pricing

No surprise invoices, pick a plan and change it anytime

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Frequently Asked Questions (FAQ)

Answers about visualizing Hi Platform data in Looker Studio automatically

How do I connect Hi Platform to Looker Studio using Kondado? ▼
Start by adding Hi Platform as a data source in your Kondado account and authenticate with your credentials. Then select Looker Studio as your destination and choose which ticket fields you want to replicate. The connection establishes automatically without requiring database configuration or technical setup.
What customer service KPIs can I track in Looker Studio with Hi Platform data? ▼
You can monitor average resolution time by comparing created_at and resolved_at timestamps, track ticket volume trends to identify peak support hours, and measure agent productivity through status change metrics. Create visualizations showing first response times, ticket backlog trends, and customer satisfaction correlation with resolution speed.
How often does Hi Platform data update in Looker Studio? ▼
You control the refresh frequency based on your business needs, with options ranging from every 5 minutes for near-real-time monitoring to daily updates for periodic reporting. Once configured, Kondado automatically replicates new and updated tickets according to your selected schedule, keeping your Looker Studio dashboards current without manual intervention.
Can I share Hi Platform dashboards with my team in Looker Studio? ▼
Yes, Looker Studio provides built-in sharing features that let you distribute reports to team members, managers, or clients via email links or embedded views. Your stakeholders can view the latest Hi Platform metrics without needing access to the original source system or Kondado account.
Do you offer pre-built report templates for Hi Platform data? ▼
Currently we do not provide pre-built report templates for this source, allowing you to build completely custom dashboards tailored to your specific support workflows and business questions. You have full flexibility to design visualizations that match your team's unique KPIs and reporting standards.
What types of visualizations work best for Hi Platform ticket data? ▼
Time-series charts effectively display ticket volume trends and resolution time patterns over days or weeks, while pie charts or bar graphs work well for status distribution and priority breakdowns. Scorecards highlight key metrics like average response time, and tables provide detailed views of individual ticket interactions for deep-dive analysis.
Can I combine Hi Platform data with other sources in Looker Studio? ▼
Absolutely, you can blend Hi Platform ticket data with information from Google Sheets, BigQuery, or PostgreSQL to create comprehensive reports. This enables you to correlate support tickets with sales data, marketing campaigns, or financial metrics for holistic business intelligence.

Try out all the features for free for 14 days