Connect Zendesk Chat (Zopim) to Looker Studio: Dashboards in Minutes
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Visualize Zendesk Chat (Zopim) Data in Looker Studio
Want to turn your customer support conversations into actionable insights? With Kondado, you can visualize Zendesk Chat (Zopim) data in Looker Studio without writing any code or managing complex infrastructure. Simply connect your account, choose which chat data to replicate, and start building interactive dashboards that help you understand customer behavior and team performance. Whether you need to track response times, monitor agent productivity, or analyze satisfaction trends across different time periods, Kondado makes it easy to keep your reports updated automatically on a configurable schedule that fits your business needs. Marketing and operations teams can finally access live chat metrics alongside other business data to make faster, data-driven decisions.
Kondado connects Zendesk Chat (Zopim) directly to Looker Studio through a Via Kondado connection, eliminating the need for intermediate databases or technical setup while delivering near-real-time chat analytics to business users.
Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required
With the Chats pipeline available for replication, you can dive deep into conversation analytics within Looker Studio. This comprehensive data stream includes session details, visitor information, and agent metrics that let you track everything from average response times to customer satisfaction ratings. Combine these chat insights with other business data sources to understand how support interactions influence conversion rates and customer retention. You can also analyze chat duration patterns alongside agent workload distribution to identify training opportunities and optimize your team’s efficiency during peak hours.
Try out all the features for free for 14 days
Zendesk Chat (Zopim) data available in Looker Studio
Available integrations
| Integration | Description |
|---|---|
| Chats | Chats table includes information such as duration, average response time, and satisfaction rating. Fields include id, visitor name, agent name, and session data. |
Try out all the features for free for 14 days
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