Connect 55pbx to Looker Studio: Dashboards in Minutes

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55pbx
Looker Studio

Visualize 55pbx Data in Looker Studio

Connect your 55pbx telephony data to Looker Studio without any technical setup, coding knowledge, or complex infrastructure management. Kondado offers a direct integration that replicates your call center metrics automatically, letting you build visual reports and share insights with your team in minutes. Simply authenticate your 55pbx account, select the pipelines you want to analyze such as Calls and Agent Status, and choose how often your data should refresh from every few minutes to daily.

Kondado connects 55pbx to Looker Studio through a direct integration, making 2 pipelines available with 70 data fields including call costs, durations, and agent status updates on a configurable schedule.

Your marketing and operations teams can track call performance, monitor agent productivity, and optimize customer service workflows using data that updates on your preferred schedule. Since the connection runs through Kondado without intermediate databases or manual exports, you get clean, ready-to-visualize information that keeps your reports current automatically without IT intervention.

Our prices start from $19 USD/month, and you can try Kondado for free for 14 days with no credit card required

With your 55pbx data flowing into Looker Studio, you can combine the Calls pipeline with the Agent Status pipeline to uncover deep operational insights about your contact center performance. Analyze call duration and disconnection types alongside agent pause reasons and queue information to identify staffing gaps during peak hours, or correlate call costs with specific campaigns to calculate true ROI on your 0800 and 4003 numbers. These visualizations help managers make informed decisions about workforce allocation, training needs, and customer service quality without waiting for manual reports or spreadsheet updates.

Try out all the features for free for 14 days

55pbx data available in Looker Studio

2
available pipelines
70
extractable fields

Available integrations

Integration Description
Calls Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.
Calls
Table contains data about calls, including call ID, call cost, and total duration. Information such as user name and disconnection type is also available.
Agent Status
Table presents agent status, including user name, action duration, and pause reason. Information about the queue and remaining pause time is also included.

Try out all the features for free for 14 days

How to create 55pbx dashboards in Looker Studio

Visualize your data automatically — no spreadsheet exports or custom scripts.

1
Connect 55pbx as data source

Log in to Kondado and add 55pbx by entering your API credentials to establish the connection. Select the pipelines you want to replicate, such as Calls and Agent Status.

2
Select Looker Studio destination

Choose Looker Studio as your destination to send the replicated data directly to your reporting environment without intermediate storage. This establishes an automated flow between your call center data and visualization tool.

3
Build dashboards and configure refresh

Create custom reports in Looker Studio using your 55pbx metrics and set your preferred refresh schedule to keep insights current. Share dashboards with stakeholders to align teams on call center performance.

Access 55pbx data in Looker Studio and combine it with dozens of other data sources

If the source you want is not listed, drop us a chat message. We love to add new sources!

Visualize 55pbx data in other BI tools

If the software you need is not listed, drop us a messagem. You can use almost every tool

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Frequently Asked Questions (FAQ)

Answers about visualizing 55pbx data in Looker Studio automatically

How do I connect 55pbx to Looker Studio using Kondado?
Start by adding 55pbx as a data source in your Kondado account and enter your API credentials. Once connected, select Looker Studio as your destination and choose which pipelines you want to replicate. Your data will begin flowing immediately, and you can start building dashboards within minutes.
What 55pbx data can I visualize in Looker Studio?
You can access two main pipelines: Calls, which includes call IDs, costs, durations, and disconnection types, and Agent Status, which shows user names, pause reasons, and queue information. These 70 fields let you analyze everything from call volume patterns to individual agent productivity and service level compliance.
How often does 55pbx data update in Looker Studio?
You configure the update frequency based on your business needs, choosing from intervals as frequent as every 5 minutes up to daily updates. This automated schedule ensures your dashboards reflect current call center activity without requiring manual data refreshes or exports.
What KPIs should I track for my 55pbx call center in Looker Studio?
Focus on metrics like average call duration, cost per call, agent utilization rates, and pause time analysis to optimize staffing. You can also track call volume by phone number type, such as 0800 versus 4003 lines, to understand which channels drive the most customer interactions.
Can I share 55pbx dashboards with my team in Looker Studio?
Yes, once you build your dashboards in Looker Studio, you can share them with unlimited viewers or specific team members through Google Workspace sharing features. This makes it easy for operations managers, marketing teams, and executives to access the same current data without needing Kondado accounts.
Are there pre-built report templates for 55pbx in Looker Studio?
Currently, there are no pre-built report templates available for 55pbx, but you can easily create custom dashboards tailored to your specific contact center needs. Use the available pipelines to build visualizations that match your unique workflows, KPIs, and reporting requirements.
Can I combine 55pbx data with other sources in Looker Studio?
Absolutely, Looker Studio allows you to blend your 55pbx call data with information from Google Sheets, BigQuery, or other platforms to create comprehensive reports. This enables you to correlate call metrics with CRM data, sales figures, or marketing campaign results for deeper business insights.

Try out all the features for free for 14 days